Quality assurance
Resume:
lorean strickland
I' am a people person, bubbly personality and work well with others, also a fast learner Eden, NC 27288
***********@*****.***
• Provide professional cleaning services to private residences (4).
• Organize and clean private residence.
• Vacuum, polish, and mop floors.
• Dust furniture
• Change linens and bathroom towels.
• Perform detailed cleaning services for kitchen, oven, and special cleaning for granite counter tops.
• Maintain respectful and responsive relationship with family members.
• Accept and follow direction from homeowners.
• Performed all facets of private residential cleaning and organization. Willing to relocate
Authorized to work in the US for any employer
Work Experience
Quality assurance inspecting supervisor
Colonies at Williamsburg - Williamsburg, VA
February 2018 to Present
• work very closely with master Corp housekeeping department and maintenance department to assure the quality of the rooms for the guest to check in .
• handle any guest needs, concerns and complaints to assure the guest has a wonderful vacation and experience
• use of excel, PowerPoint and outlook
• Inspect VIP units and repair weekly VIP units working very closely with maintenance and housekeeping
• Deliver requested items for guests
• Linen Inventory/ orders
• Housewares Inventory / orders
• salvage/wash some inhouse linen if possible
• Strip units of all linens preparing them for major maintenance
• Handle Lost and Found items, tag them by date and room number
• Ship out Lost and Found item to guests
• inspect rooms from a long-term check out to make the housekeeping and maintenance work orders
• set up stay over clean and long term weekly cleans Housekeeping Inspector
Bluegreen Vacation - Williamsburg, VA
June 2016 to February 2018
- Helps train the housekeeping staff I. Maintaining the facility with the assistance of the housekeeping manager
- Coordinate with various departments to prepare the rooms for the guests arrivals
- Inspect rooms to ensure the rooms are clean and ready to receive guests, as well as update the rooms status to the front desk - Linen Inventory and Linen Discard monthly - Housewares Inventory and Discard monthly - Address Guest concerns and complaints
Housekeeper
Verena At The Reserve - Williamsburg, VA
June 2015 to June 2016
Clean 5 to 6 apartments daily
• kitchen
• Bathroom
• living room
• Bedroom and make beds upon residents request
Clean common areas such as
• All hallways
• Bathrooms
• Elevator
• All common sitting areas
• Report Chemical inventory to Director
Education
High school diploma
Poquoson High School - Poquoson, VA
June 2004
High school diploma
Grafton High School - Yorktown, VA
June 2004
Certificate
New Horizons Regional Educational Center - Hampton, VA June 2003
Skills
• Housekeeping Supervisor
• Houskeeping
• Quality Inspector
• Quality Assurance
• QA
Certifications and Licenses
driver's license
Willing to drive a distance
Additional Information
Skills-
• CPR and first Aid
• Work well with others
Contact this candidate