DAISY S. MARANGCO *************@*****.***
Efficient Activity Specialist with two plus years of experience. Highly organized and skilled interpersonal communication. Specializes in providing compassionate care and wholesome environment for residents.
PROFESSIONAL EXPERIENCE:
FOSS HOME AND VILLAGE
Activity Specialist - (April 4, 2022 to July 1, 2022)
13023 Greenwood Ave. North, Seattle, WA 98133 - 206-***-****
Provide therapeutic group and individual activities designed to meet the needs, interests and capabilities of the residents.
Records and maintains activity attendance records. Maintains and updates progress notes and care plans at least quarterly, or as necessitated by changes in the resident's status.
Within 7 to 14 days of admission, completes RAI process and conducts a written assessment of assigned residents, establishing an individual activity plan which takes into account the resident's interests, social/leisure history and physical/cognitive limitations.
Actively participates in the interdisciplinary plan of care attending scheduled care conferences and fostering a good working rapport with other departments and disciplines.
Maintains confidentiality of all resident care information to assure that resident rights are protected.
Is aware of and ensures that established safety procedures are followed at all times.
Maintains assigned areas in a neat and functional manner.
Performs other duties as assigned by the Program Director.
COLUMBIA LUTHERAN HOME
Life Enrichment Assistant - (July 1, 2019 to March 31, 2022)
4700 Phinney Avenue North, Seattle, WA 98103 - 206-***-****
Responsible for facilitating group activities, setting up and taking down tables and materials, providing 1:1 programming, assessing new residents, and writing activity care plans and materials
Responsible for inviting and escorting residents to activities
Responsible in making sure that the scheduled activities everyday are carried out
In case of downtime, find other things to do like arranging and making sure that the books in the libraries are in order and properly placed in each shelf
Proofread and edit the menu prepared by the Dietary Manager, after which make copies for the residents
STATE COMPENSATION INSURANCE FUND
Worker’s Compensation Insurance Technician - (June, 2008 to December, 2011)
655 N. Central Ave., Glendale, CA 91203
Manage and control an inventory of non-disability cases in accordance with Department of Worker’s Compensation and State Fund guidelines
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Initiate and coordinate timely and accurate benefits\
Initiate the Return-to-Work process
Continually evaluate case information
Identify issues, recommend timely and accurate decisions, and make referrals
Evaluate First Report of Injury and ensure that processing is complete
Provide claims adjusting support
Participate in Claims Training Program and act as a training resource
Office Assistant (General) - (December, 2004 to June, 2008)
1275 Market St., San Francisco, CA 94103
Provide full-service clerical support to Human Resources Department consisting of twenty supervisors, managers and consultants.
Answer phones
Open and process incoming mail, then distribute them
Maintain all administrative records and files
Send out employment inquiries as requested
- promoted to Grade Level 5 - Worker's Compensation Insurance Technician (after passing the qualifying examination - Rank 2) and moved to Southern California in June, 2008.
WASHINGTON MUTUAL BANK
1201 Market St., San Francisco, CA 94103
Bank Teller - (May, 2003 to December, 2004)
Process in-person deposits and withdrawals
Assist customers with their account inquiries
Inform customers of new or existing financial products to enhance revenue
opportunities
Change account PINs
Take orders for new checks
Change customers’ addresses
EDUCATION:
Bachelor of Science in Elementary Education
Far Eastern University, Manila, Philippines
SKILLS:
Excellent analytical skill
Excellent written and oral communication skills
Ability to work independently and as a member of a team
Ability to multi-task
10-key by touch
Data entry
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Quick Learner
Strong client relations
Credit card processing
AWARDS:
Bravo Award - March, 2011
Bravo Award – June, 2010
Claims Adjuster Designation Certificate – 2008
2007 Mentor Recognition Award
Certificate of Recognition – 2nd Quarter, 2006
Employee Recognition Program 2005 Achievement Award
Recognition for efforts in 2005 on behalf of the Human Resources Department on our PACE Committee
Certificate of Recognition – 2nd Quarter, 2005