Service Representative Customer

**** ******** ***.

Brunswick, Ohio *****

330-***-****

Megan M. Yurtz

Objective To obtain an entry-level position with a progressive company where my communication and computer skills will enable me to advance. Summary of · Word and WordPerfect - 60 wpm

Qualifications · Dictation

· Internet

Education 1996 Bradford Schools Columbus, Ohio

Associates Degree in Paralegal Studies

1995 Brunswick High School Brunswick, Ohio

High School Diploma

Professional August 2007 to April 2020, Ancom Business Products, Brunswick, Ohio Experience Customer Service Representative

· Telephone sales order processing from order inception through order fulfillment

· Work with vendors to fulfill custom printing orders

· Customer invoice processing

· Training new Customer Service Representatives

Apr 2005 to Mar 2007, Medina License Bureau, Medina, Ohio Clerk

· completing passenger and commercial vehicle registrations

· Issuing driver’s licenses

· Issuing state identification cards

Apr 2000 to May 2004, Panther II Transportation, Seville, Ohio Customer Service Representative

· Scheduling and maintaining transport loads from pick-up through delivery

· Providing transport drivers with pick-up and delivery manifests

· Process customer scheduling requests

· Order bidding via Internet technologies

Nov 1998 to Apr 2000, Dolatowski & Campbell Co., LPA, Brunswick, Ohio Legal Secretary

· Drafting various legal documents including pleadings, affidavits, divorce complaints,dissolutions, living wills,

letters and other correspondence

· Managed attorney calendars, including scheduling appointments with clients, court officials and other attorneys

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