**/****

Associate's Degree:

Computer Science, Electronic

Technician

Technical Trades College

Grand Junction, CO

**/****

Bachelor Of Science:

Security System Technology

ITT Technical Institute -

Indianapolis

Denver, CO

ads1ph@r.postjobfree.com

405-***-****

Bixby, OK 74008

Skills

• Construction Estimating

Document Management Systems

(10+ years)

•

• Budgeting (5 years)

Customer Service Skills (10+

years)

•

Office Manager Experience (2

years)

•

• Salesforce (Less than 1 year)

• Microsoft Outlook

• Quality Assurance

• QuickBooks

• Blueprint Reading

• SAP

• Leadership Experience

• Project Planning

• Project Management

• Strategic Decision-Making

Work Planning and

Prioritization

•

• Customer Service Management

• Team Leadership

Education And Training

Vibrant professional proficient in performing office and management duties, including Customer Service. In-depth knowledge of Microsoft. Energetic leader with proven success in maximizing potential for business development. Above & Beyond Construction Cleaning Services - Business Owner Tulsa, OK

06/2022 - Current

O'Reilly Auto Parts - Shift Manager

Herriman, UT

12/2018 - 01/2021

Bobbi BUSH

Summary

Experience

Promoted business on social media platforms to maximize brand identity and generate revenue.

•

Managed operations budgeting, accounts payable and accounts receivable and payroll.

•

• Conferred with customers to understand needs and finalize purchase orders.

• Kept records for production, inventory, income and expenses. Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.

•

• Met with service vendors or product suppliers to facilitate delivery. Mentored and trained new hires on sales techniques and customer service procedures.

•

• Determined pricing for products or services based on costs and competition. Supervised company social media and marketing efforts to expand brand awareness and attract new customers.

•

• Interviewed, trained and supervised employees.

• Responsible for Managing and Training new employee Ensure all shift responsibilities are completed, stocking, closing store,cash out drawers, count safe,approving return and overrides setting alarm at the end of shift

•

• Setting up planograms, monthly changing sale prices,advertisements

• Preparing all merchandise to be returned

• Receiving all new merchandise

• Assists all customers selecting parts

• Upheld company standards and compliance requirements for operations. Enhanced operations and boosted productivity through employee training, coaching and assignments.

•

Directed and led employees and team members on effective operations, methods and procedures.

•

• Reported employee behavioral issues, losses and customer complaints to Executive Air East Inc - General Manager

Denver, CO

01/2016 - 02/2019

Ch2m Hill, Inc - Document Specialist

upper-level management.

• Helped employees accomplish tasks during peak periods.

• Managed daily cash intake by counting out registers

• Promoted products, increasing customer base and market share.

• Directed employees through daily routines.

• Handled customer complaints, questions and inquiries.

• Managed cash positions and made bank deposit

Trained new employees on company policies, procedures, techniques and customer service standards

•

Maximized smooth office operations by organizing office operations, procedures, scheduling aircraft maintenance

•

• Arranged meetings for Airport General Manager, FAA and Safety Inspectors

• Made travel arrangements for Aircraft Mechanics and Inspectors Completed clerical tasks including filing, faxing, scheduling, placing orders, and approving and reviewing requisitions for supplies and aircraft parts

•

• Kept track of all incoming and outgoing mail

• Processed invoices

• Prepared and reconciled payroll

• Ordered office supplies

• Designed Filing System

• Maintained Aircraft Maintained Books,

• Track Aircraft Mechanics Time and overhead on projects

• Arranged and kept records FAA required Drug /Alcohol policy

• Assisted with data entry

• Managed office inventory and placed new supply orders. Handled scheduling and managed timely and effective allocation of resources and calendars.

•

Administered payroll and maintained proper documentation of employee personnel.

•

Monitored payments due from clients and promptly contacted clients with past due payments.

•

• Used judgment and initiative in handling confidential matters and requests.

• Reviewed files and records to obtain information and respond to requests. Elevated customer satisfaction ratings by promptly resolving client and case issues.

•

• Managed office budget to handle inventory, postage and vendor services. Automated office operations, managed client correspondence and tracked records.

•

Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.

•

• Recruited, interviewed and hired qualified staff for open positions.

• Administered employee discipline through verbal and written warnings. Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

•

Denver, CO

04/2013 - 12/2015

Willing to relocate: Anywhere

• Responsible for the timely, accurate and efficient preparation documents Control the numbering, sorting, filing, storing and retrieval of both electronic and hard new acquisitions

•

• Archived closed acquisition by scanning alk documents

• Copy documents produced by technical teams, projects or departments.

• Completed documents and work requests according to company standards. Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.

•

• Set up documents for individual projects based on specifications. Uploaded documents to control sites, tracked transmittals and coordinated revisions.

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• Converted documents for specific personnel or project needs.

• Filled out and stored transmittal logs for permanent records.

• Created and edited documents, mail merges and graphics using diverse programs.

• Developed electronic, CD and hardcopy data books. Managed document processes through scanning, filing and transmitting while following all standard procedures.

•

Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.

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• Identified errors and suggested appropriate edits.

• Organized, maintained and safeguarded files and databases. Utilized document control database system to allow for better tracking and revision identification.

•

• Performed file backup to properly store and archive electronic registers. Reviewed and verified project documents for completeness, format and compliance with contract requirements.

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Submitted project documentation to management for approval, transmitting approved documents to customer.

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• Monitored due dates for drawings, specifications and technical manuals. Reviewed contracts to determine documentation required for each phase of project.

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Reviewed array of different types of documents, including drawings, spec sheets and blueprints to maintain accuracy.

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• Properly prepared and shipped records for storage at offsite facilities. Delivered detailed project management control documents for key project oversight.

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Helped reduce overall waste by effectively archiving critical data, which effectively saved $10000 annually.

•

Additional Information

• Willing to relocate: Anywhere, Authorized to work in the US for any employer

Contact this candidate