Customer Service Cashier Supervisor

YVETTE COOPER-SENIOR

***** **** ***** *. ******* WAY, WA

206-***-**** ********@*****.***

Objectives

I AM SEEKING A POSITION IN CUSTOMER SERVICE TO BRING MY SKILLS AND EDUCATION/EXPERTISE TO THE COMPANY. TO SUCEED IN ALL ASPECT TO GO ABOVE AND BEYOND.

Experience

CUSTOMER SERVICE/CASHIER

02/27/2014-PRESENT

BIG FOOT JAVA 23803 W. VALLEY HWY KENT, WA 98032

06/17/2012-04/05/2013

REPRESENTIVE

AVON CORPORATION 2940 E. FOOTHILL BLVD, PASADENA, CALIFORIA 91121

SELLING AVON TO MY CUSTOMER FROM THE CATALOG, WRITE THEIR ORDER UP IN BOOK RECEIPT AND TOTAL THEIR ITEMS PLACING ALL ORDER ONLINE 2 A MONTH. ORDERS COME IN MAIL WITH INVOICE SO I CAN DISTUBUTE TO MY CUSTOMER. I SEPARATE MY ORDER SO I CAN DELIVER TO ME

CUSTOMER AND FILE MY ORDER IN MY FILE BOX.

02/19/2000-09/16/2006

CASHIER SUPERVISOR

BALLY’S CASINO & HOTEL 1900 BOARDWALK ATLANTIC CITY, NJ 08401

PREPARING CASHIERS WEEKLY SCHEDULE, POST WEEKLY SCHELDULE ONE WEEK BEFORE. MAKE SURE EVERYONE BALANCE AT END OF THEIR SHIFT/PAYROLL/AS 400, CASH VARIANCES, WRITE-UP FOR CASH VARAINCES AND LATENESS/ABSENTEE. PRINTING OUT DAILY SCHEDULE FOR CASHIER WHO ARE WORKING THAT DAY AND THEY ARE ON LOCATION ON TIME, AND MAKE SURE I DID NOT HAVE ANY CALL OUTS FOR MY SHIFT. IF I DID NOT HAVE ENOUGH COVERAGE FOR MY SHIFT OR NEXT SHIFT I HAD TO SEE IF ANYONE WANTED TO WORK OVERTIME IF NOT GO BY SENORITY. WHEN A CUSTOMER/ GUEST HAVE A DISCREPANCIES AGAINST THEIR PAYMENT CREDIT CARD, ROOM CHARGE, COMPS, OR CASH I must SOLVE THE PROBLEM AND LOOK THROUGH CAHIERS RECEIPTS. PREAUDITED CASHIER WORK AT END OF THEIR SHIFT. IF PROBLEM WITH CASHIER BANK/PAPER WORK SHORTAGE/OVERAGE I HAD TO DO A REPORT 21 TO FIND AND FIX THE PROBLEM IN THE COMPUTER REVERSED METHOD OF PAYMENT. TAKING ORDERS OVER THE PHONE FOR GIFT CARDS/GIFT CERITIFICATES WRITING UP ORER ON COMPUTER AND MEDTHOD OF PAYMENT, REPENLISH GIFT CARD THAT WAS SOLD IN DRAW. AT END OF MY SHIFT DOCUMENT WHAT OCUURRED ON MY SHIFT AND WRITE IN THE DAILY LOG BOOK.

04/16/1990-02/13/2000

CASHIER CHECKER

CLARIGE CASINO & HOTEL 1900 BOARDWALK ATLANTIC CITY, NJ 08401

CASHIER IN RESTAURANTS, ROOM SERVICE, SHOW ROOM AND SPECIAL EVENTS. AT THE END OF MY SHIFT COUNT MY BANK DOWN AND MAKE A DROP. HOTEL BANK DO A REPORT 21 WHEN YOU CALL THEM AND THEY WILL HAVE AMOUNT FOR YOU TO DROP FOR YOUR TILL, IF SHORTAGE/OVERAGE must GET IN TOUCH WITH YOUR SUPERVISOR IF 5. OO IN YOUR BANK. SUPERSIVOR OR HOTEL BANK NEED TO VERIFY YOU TILL, IF SHORTAGE/OVERAGE THEY WILL WRITE YOUR NAME ON THE BOARD.

10/20/2001-06/18/2002

MEDICAL OFFICE RECEPTIONIST

DR. EPPSTEIN

SCHEDULE APPOINTMENT FOR PATEINTS, SCHEDEULE EMERGENCY PATIENTS WHEN DOCTOR SEEN IN EMERGENCY ROOM NIGHT BEFORE.PULL CHARTS FOR INCOMING PATIENTS FOR EMERGENCY/NEXT DAY.TAKE MESSAGE OFF VOICE MAIL/VERIFY APPOINTMENT FOE ELIGIBILITY FROM INSURANCE COMPANY OR WORK COMPENSATION. CALL IN PERSCIPTION TO PHARMACIES. PRE-CERT PATIENTS FOR SURGERY.

EDUCATION

ATLANTIC COMMUNITY COLLEGE

MANGEMENT/HOTEL COURSES

MAYSLANDING, NJ 08232

MEDICAL TERMINOLOGY/COMPUTER/MEDICAL OFFICE PROCEDURE

EGG HARBOR TWP, NJ 08234

ATLANTIC COMMUNITY COLLEGE

DEALING SCHOOL FOR GAMING

ATLANTIC CITY, NJ 08401

PLEASANTVILLE HIGH SCHOOL

GRADUATED BUSINESS COURSES

REFERENCE AVAILABLE UPON REQUEST

THANK YOU VERY MUCH

YVETTE COOPER-SENIOR

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