Justine Hodes

Restaurant Management, Lead Bartender-manager Customer Service

Gulfport, MS 39501

ads1m1@r.postjobfree.com

+1-228-***-****

Experienced and qualified in the hospitality and restaurant industry. Extensive knowledge in food, spirits, alcohol, sales, and marketing. Over twelve years of restaurant management and twenty years of bartending and serving.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Property Manager

Ellicot Tran LLC - Gulfport, MS

April 2019 to March 2020

Oversee rental properties, collect payments, schedule viewings. Answer any calls relating to properties. Perform credit and background checks.

Handle marketing and promotions.

Lead Bartender

New Daisy Theatre - Memphis, TN

July 2016 to December 2019

Managed bar inventory, restocked supplies and placed orders. Updated daily logs, computer tracking systems and other relevant documentation. Handled money, balanced tills, processed credit card payment batches and prepared bank deposits. Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies. Developed unique events and special promotions to drive sales. Enthusiastically and appealingly described food and drink specials to guests. Upheld strict cash handling procedures. Conducted monthly inventory. Closed out cash register and prepared cashier report. Maintained a consistent, regular attendance record.

Bar Manager

LBOE - Memphis, TN

October 2014 to May 2017

Managed bar inventory, restocked supplies and placed orders. Handled money, balanced tills, processed credit card payment batches and prepared bank deposits. Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner. Developed unique events and special promotions to drive sales. Waited on multiple customers at the bar and throughout the bar area. Received beverage orders from wait staff and delivered beverages to guests. Maintained full knowledge of beverage lists and promotions. Ensured liquor was secured at the end of shifts. Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.

Bartender Shift Manager

TJ Mulligan's - Memphis, TN

May 2011 to February 2016

Handled money, balanced tills, processed credit card payment batches and prepared bank deposits. Developed unique events and special promotions to drive sales. Waited on multiple customers at the bar and throughout the bar area. Received beverage orders from wait staff and delivered beverages to guests. Maintained full knowledge of beverage lists and promotions. Ensured liquor was secured at the end of shifts. Upheld strict cash handling procedures. Conducted monthly inventory. Closed out cash register and prepared cashier report. Maintained a consistent, regular attendance record. Education

High school or equivalent in General Studies

Bolton Agriculture High School - Arlington, TN

2003

Skills

• Marketing

• Property Management

• Customer Service (10+ years)

• Management

• Office Management

• Microsoft Word

• Accounts Payable

• Word

• Excel

• Hotel Experience

• Hospitality Experience

• Social Media Management

• Property Leasing

• Restaurant Management

• Bartending

• Microsoft Outlook

• Assistant Manager Experience

• Restaurant experience

• Supervising experience

• Serving

• Communication skills

• Computer literacy

Certifications and Licenses

Food Safety Handler

November 2019 to November 2022

TABC Certified

Food Handler Certification

Additional Information

SKILLS

Customer service

Friendly demeanor

Promotinal understanding

Money handling

Engaging personality

Clear and effective communication

Ordering bar supplies

Changing beer kegs

Highly reliable

Classic cocktails Liquor, beer and wine knowledge

Knowledge of craft and microbrews

Positive attitude

Proficient in Microsoft and Excel

Quick Books

Contact this candidate