Technical Sergeant Air Force

TERRENCE JACKSON

**** ****** ****** **** ******** Air Force Base, NM 88330 U.S. Citizen

Phone: 907-***-**** Email: ********.*.*********@*****.*** Security Clearance: Secret

PROFESSIONAL SUMMARY

Committed and proven professional with 12+ years of exemplary military service directing communications, operations, and administrative projects and programs across a wide range of functional capabilities in both domestic and overseas environments. Efficient and effective leader with meticulous consistency in meeting organizational goals and objectives in accordance with established timelines while exceeding customer expectations. Exceptional skill in financial planning and project management with demonstrated proficiency in comprehensive analysis and assessment of processes to effect continual improvements in comprehensive business strategies with continuity of results. Collaborate with multiple organizations while managing personnel and multimillions of dollars in mission-critical funds. Stand poised and ready for execution of requirements for program management and analysis for federal organizations and entities.

~ Selected Areas of Expertise ~

Program Management – Financial & Budget Analysis – Resource Management – Project Management – Pay & Entitlements – Operations Advisement – Regulatory Compliance – Policy Analysis – Funding Management – Interdepartmental Liaison – Oral & Written Communication

“He audited and processed 2K+ travel vouchers worth $700K with a 98% accuracy rate regarded as number one in Air Force Special Operations Command and the Air Force.”

~ Cited from 2015 Air Force Achievement Medal

PROFESSIONAL EXPERIENCE

04/2022 – Present, Financial Operations Manager, 49th Comptroller Squadron, U.S. Air Force, Holloman Air Force Base, NM, Salary: $70,820 USD Per Year, Technical Sergeant/E-6; Hours/Week: 50; Supervisor: Brandy Robinson, Telephone: 575-***-****; OK to Contact: Yes FINANCIAL PROGRAM DIRECTION: As Financial Operations Manager, provide oversight to seven financial program specialists and directed financial team support to more than 21K military and civilian personnel throughout 61 organizations across New Mexico, Arizona, California, and West Texas. Manage $500M in personnel pay and quality of life funding as well as infrastructure and real property.

PROGRAM PLANNING & RECOMMENDATIONS: Participate in initial, mid-term, and final planning sessions while maintaining productive interaction with key personnel and stakeholders to determine project progression. Monitor work in progress, provide constant status updates, and report on project status to leadership. Make recommendations for specific actions as adjustments or alternate courses of action are necessary and take actions necessary to correct identified problem areas, ensuring fiscal responsibility. TERRENCE JACKSON

Applying for Job#

2

~

01/2021 – 03/2022, Command Chief Executive Assistant, 673 Air Base Wing, U.S. Air Force, Joint Base Elmendorf-Richardson, AK, Salary: $88,576 USD Per Year, Technical Sergeant/E-6; Hours/Week: 55; Supervisor: Lee P. Mills, Telephone: 317-***-****; OK to Contact: Yes PERSONNEL SUPPORT & MANAGEMENT OVERSIGHT: As Chief Executive Assistant for organizational leadership, provided oversight and support to 32K multidisciplinary personnel among 86 unique entities across the Alaska Command, U.S. Air Force. Managed and directed use of assets and resources valued at approximately $386M. Consulted with installation and operational leaders consisting of approximately 5K personnel. SCHEDULE MANAGEMENT & DIRECTIVE COORDINATION: Advised leadership in organizational requirements, programs, and daily administrative products and project initiatives concerning all personnel across the military installation. Managed calendars/schedules and SharePoint data and coordinated leadership communications and stakeholder meetings. Tracked and managed higher headquarters requirements and directives and managed/coordinated award, Below-the-Zone, and Developmental Special Duty programs. TRAVEL PROGRAM MANAGEMENT & DETAILED PLANNING: Liaised and consulted with Air Force Major Commands, 3 Air Force Wings, U.S. Army Alaska, multiple tenant units, and installation agencies. Planned and executed executive travel, training conferences, and installation visits from distinguished visitors. Developed detailed plans, tasks, milestones, and schedules to ensure proper sequencing of events, tracking of processes, and costs throughout programs and project lifecycles.

INFORMATION PLANNING & PROJECT PROGRESSION: Participated in information- planning sessions and collaborated with key staff members to determine project progression and maintain rapport with the team. Made recommendations for courses of action concerning fiscal year funding expectations and requirements. Initiated actions to correct identified problems and reported on the status and program progress and provided updates to leadership. Selected Accomplishments & Key Results:

§ Recognized as 673rd Air Base Wing Non-Commissioned Officer of the Year for exceptional performance.

~

12/2018 – 12/2020, Financial Operations Supervisor, 673 Comptroller Squadron, 673 Air Base Wing, U.S. Air Force, Joint Base Elmendorf-Richardson, Salary: $88,576 USD Per Year, Technical Sergeant/E-6; Hours/Week: 60; Supervisor: Lucas Wacker, Telephone: 317-***-****; OK to Contact: Yes

PROGRAM SPECIALIST OVERSIGHT & FUND MANAGEMENT: As Financial Operations Supervisor, managed and oversaw 14 highly trained financial program specialists and spearheaded team support to 32K multifunctional personnel across 86 distinct organizations TERRENCE JACKSON 3

throughout the Alaska Command. Managed, coordinated, and directed use of military and civilian pay funds valued in excess of $386M.

FINANCIAL SERVICES LEADERSHIP & PROGRAM AWARENESS: Led 6-member specialized team providing financial services support to 7.5K military active duty and civilian personnel across multiple tenant units. Conducted semiweekly personnel briefings for new personnel, ensuring members were aware of local entitlements within 30 days of arrival. Verified travel vouchers for accuracy prior to submission for payment. PROBLEM RESOLUTION & STAKEHOLDER PARTNERSHIP: Initiated necessary actions to correct identified problem areas, made recommendations for alternate courses of action, and addressed funding and budgetary issues for fiscal requirements. Partnered with stakeholders in regular planning sessions while ensuring productive interaction with key staff to determine project progression. Reported on program status and progress of work to date and provided consistent status updates, as appropriate. Selected Accomplishments & Key Results:

§ Promoted to Technical Sergeant well beyond typical promotion standards and requirements.

~

02/2017 – 12/2018, Resource Advisor, 36th Operations Group, U.S. Air Force, Andersen Air Force Base, GU, Salary: $86,562 USD Per Year, Staff Sergeant/E-5; Hours/Week: 60; Supervisor: Terrence Edwards, Telephone: 315-***-****; OK to Contact: Contact me first FISCAL OVERSIGHT, ASSET COORDINATION, & BUDGET EXECUTION: As Resource Advisor, provided fiscal oversight support and guidance to 3 internal units consisting of approximately 1K personnel across the Asia Pacific region. Managed and coordinated assets, equipment, and resources valued at more than $10M. Interpreted directives, balanced program requirements, and identified funding trends while providing execution oversight of $8M Operations Group/Air Traffic Regulation/Continuous Bomber Presence budget, which guarantees mission capabilities were synchronized with expectations. LEADERSHIP ADVISEMENT & FINANCIAL GUIDANCE: Acted as leadership’s key advisor on resource prioritization for facilitates, product needs, status of construction operations, and training funds. Developed pivotal spend plans in accordance with zero-based budgeting and provided status on contracts, budgetary guidance, and execution of funds to leadership. Acted as primary point of contact for operational leaders relevant to financial decision-making support. EVENT PRIORITIZATION & PROGRAM COST TRACKING: Developed detailed plans, program tasks, milestone dates, project schedules, and priorities to ensure proper sequencing of events. Tracked processes and program costs throughout the comprehensive lifecycle of all requirements/contracts funded, to include allocation of fiscal year funding and disbursement. Managed Government Purchase and Travel Card Program consisting of seven unique and established accounts while ensuring account compliance with Air Force regulations. TERRENCE JACKSON

Applying for Job#

4

TRAINING EVENT MANAGEMENT & OPERATIONAL COORDINATION: Met with internal staff and agency/industry representatives to determine program status, major milestones, and coordination to detect potential slippage or increased costs. Coordinated multinational and interservice DOD training events with country representatives and peer services regarding project funding and operational expectations.

SHORT- & LONG-RANGE PLANNING: Participated in planning sessions while nurturing productive interaction with program staff and relevant stakeholders to determine project progression. Submitted recommendations for pertinent actions as adjustments or remedial courses of action were justified. Managed short- and long-range planning activities, to include multiyear program plans and implemented necessary corrections. Monitored work in progress, provided updates to stakeholders, and reported on program status and progress of initiatives. Selected Accomplishments & Key Results:

§ Managed 500 critical program requirements with $500K budget for 13K earmarked upgrades, resulting in elevated operations status for enterprise expectations.

~

04/2015 – 01/2017, Budget Analyst, 36th Comptroller Squadron, U.S. Air Force, Andersen Air Force Base, GU, Salary: $72,168 USD Per Year, Staff Sergeant/E-5; Hours/Week: 55; Supervisor: Vincent Eata, Telephone: 315-***-****; OK to Contact: Yes BUDGETARY PROGRAM OVERSIGHT: Acted as Budget Analyst for the Comptroller Squadron, Operations Group, and Maintenance Group consisting of approximately 8K personnel across the Asia Pacific region. Provided management and oversight to four budgetary personnel and managed assets and resources valued at more than $166M. As Report of Survey Program Manager, routed and monitored open funding investigations through accountable officials and leadership approvals.

FUNDING TREND ANALYSIS & PROGRAM EXECUTION: Provided decision-making support for group leaders through analysis of funding trends and management of resources within approved budgets. Reviewed, processed, and certified funding documents in automated systems and monitored funds execution within financial parameters. Monitored and facilitated closure of outstanding travel orders and initiated proper balancing of merged accountability and fund reporting. Managed short- and long-range planning activities involving multiyear funding for construction projects.

Selected Accomplishments & Key Results:

§ Certified 500 operational orders and funded $1.5M for highly specialized missions while ensuring continued program operations, despite limiting factors.

~

04/2012 – 03/2015, Financial Services Technician, 27th Special Operations Comptroller Squadron, U.S. Air Force, Cannon Air Force Base, NM, Salary: $40,476 USD Per Year, Senior Airman/E-4; Hours/Week: 55; Supervisor: Joann Toetz, Telephone: 312-***-****; OK to Contact: Yes

TERRENCE JACKSON 5

FINANCIAL REGULATION INTERPRETATION & IMPLEMENTATION: As Financial Services Technician with the 27th Special Operations Comptroller Squadron, provided financial services and $3M in military pay support to 9K customers across the Eastern New Mexico Region. Interpreted and implemented Joint Service, Department of Defense, and U.S. Air Force financial regulations and employed knowledge to resolve complex pay issues. Examined and substantiated travel vouchers and military pay documents while ensuring accuracy and validity and analyzing trends. Validated and disbursed reenlistment bonuses. Selected Accomplishments & Key Results:

§ Provided exceptionally professional and thorough responses to telephonic, email, and over-the- counter inquiries in a timely, accurate manner.

§ Promoted above professionally qualified peers as Senior Airman Below-the-Zone for exceptional duty performance.

~

Education:

Master’s Degree, Business Administration (MBA), University of Maryland Global Campus, Adelphi, MD, 10/2018; GPA: 4.0; semester hours completed: 36 Associate’s Degree, Financial Management, Community College of the Air Force, Maxwell AFB, AL, 02/2013

Bachelor’s Degree, Kinesiology, Huston-Tillotson University, Austin, TX, 05/2011; GPA: 2.9; semester hours completed: 121

Selected Professional Training & Certifications:

Project Management, 12/2021

Selected Honors & Awards:

Air Force Commendation Medal: For redesign of the installation’s Senior Airman Below-the- Zone program and streamlined submission review process while incorporating leadership involvement, which saved 60 labor hours and ensured critical feedback and development of personnel. Served as the organization’s Task Management Tool subject matter expert aligning communications across command organizations and high-level staff agencies leading to successful, on-time execution of 389 tasks, 65 award submissions, and 22 developmental opportunities.

Air Force Achievement Medal: For balancing 2K+ payment and collection vouchers valued at more than $2M and for synchronizing multiple personnel pay systems. Audited and processed 2.4K travel vouchers worth $700K with exceptional 98% accuracy rate; recognized as #1 in U.S. Air Force Special Operations Command.

Contact this candidate