Customer Service Marketing Associate
Resume:
Dallas L. Turner **** Lowe. Ave
Las Vegas, NV ***31
****************@*****.***
EDUCATION
University of Missouri, Columbia, MO —
Bachelor of Business Administration
Expected Graduation: May 2024
Emphasis : Real Estate
EXPERIENCE
The Domain at Columbia / C.L.S. Living (228 units), Columbia, Missouri
Leasing Professional
July 2021 - January 2022
● Responsible for converting leads into tours
● Responsible for managing active leads in the property database Entrata
● Build relationships with potential residents
● Review floor plans and pricing with potential residents
● Responsible for conducting in-person tours with potential residents
● Responsible for leasing apartments to potential residents and maintaining an average occupancy of 95% or better
● Assist the Assistant Community Manager with preparing the lease paperwork for applicants
● Support Community Manager with weekly social media posting
● Responsible for managing personal and property emails and responding promptly
● Perform duties concerning the property and residents as directed by my supervisor
● Assist the Community Manager with the renewal process by updating the renewal spreadsheet to ensure lease agreements went out promptly
SKILLS
● Sales
● CRM Que
● Proficient in Microsoft word /
GoogleDocs
● Proficient in Entrata
● Proficient in PowerPoint
● Proficient in time management
and utilized organization
● Proficient in various social
media platforms
● Technical writing
● Customer service
● Highly responsible
● Highly reliable
● Goal-driven mentality
● Attentive Listening
● Patience
● Submit maintenance requests in the property management system promptly
● Work with the maintenance team during the summer turn period to restore vacant apartments
● Acted as the property concierge by receiving, organizing, and handling all resident and office packages
● Representative of C.L.S. living at housing fairs DoorDash, Grandview, Missouri
DoorDash Courier
June 2020 - March 2022
● Responsible for loading, transporting, and delivering a variety of items to different addresses and through different routes safely
● Responsible for delivering orders within an optimal period of time to ensure freshness of food
● Communicate efficiently with food service employees and customers
● Always ready to work through any issues of confusion with food service and customer
Silgan Manufacturing, Grandview, Missouri
Warehouse Staff
May 2021 - September 2021 (Summer Break)
● Forklift Operator
● Responsible for following all safety protocols and policies for the safety of myself and my team
● Responsible for unloading incoming shipments onto their designated pallets
● Maintain box maker and line for A.G.V.s (automated guided vehicles)
● Work with team members to ensure the warehouse is operating at peak efficiency
Renuva Back & Pain Center, Overland Park, Kansas
Chiropractic Technician
October 2020 - January 2021 (Winter Break)
● Responsible for administering x-rays to patients
● Conducted R.O.M. (range of motion) & thermography scans
● Aided lumbar and cervical decompression therapy to patients with neuropathy, bulged disk, and spinal stenosis
● Conducted class 4 P.R.P. laser therapy on patients with damaged nerves and tissue
The Clark / Bozzuto Management (342 Units), Washington, D.C. Sales & Marketing Associate
April 2022 -
● Generate lease sales by marketing properties throughout D.C.
● Build rapport with both Prospects & residents to ensure renewals and initial leasing
● Orchestrate community events
● Review contracts and legal agreements
● Travel to newly opened & short staffed properties to assist in the leasing process.
● Perform duties concerning the property and residents as directed by my supervisor.
● Conduct daily reports as well as weekly reports to P.R.I Ownership with the analytic status of the property
● Communicate and maintain good relationships with our retail spaces (Church of Latter Day Saints, Subway, etc)
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