Administrative Assistant Mental Health

NICOLE SMITH

***************@*****.*** 606-***-**** Brownsville, TX 78526

Summary

I am a driven, organized, and motivated person who is eager to bring my experience of helping others, teaching others, and guiding others in various environments where needed. I am seeking entry-level opportunities to expand skills while facilitating company growth and meeting program requirements.

Skills

Developing relationships and positive rapport.

Excellent communication skills (verbal and written).

Computer and technology skills.

Great time management, dependable, punctual, self-motivated, and has a great work ethic.

Working from home experience

Able to coordinate projects and work independently.

Organized and multitasks well.

Eager to help others and hard-working

Willing to learn and open-minded.

EMDR practitioner

Use of VPN knowledge

Experience

College Community Services, Pathways, Inc Tehachapi, CA

Outpatient/Specialty Mental Health Therapist

12/2018 - 04/2021

Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.

EMDR practitioner

Conducted monthly OASIS workshop for CalWORKS welfare to work program participants. I ran this program independently for over two years, while maintaining positive relationships with my clients, their assigned Social Worker, and the Department of Human Services.

Facilitated access to community resources for clients based on need.

Interviewed clients to complete mental health assessment, develop comprehensive treatment plan including psychiatric referrals, complete daily progress notes within company policies in electronic health records (EHR) Cerner program.

Conducted therapeutic individual, group and family therapy sessions to both children and adult.

Adhered to strict HIPAA confidentiality requirements by safeguarding files and honoring patient confidentiality.

Provide crisis intervention, conduct mental health assessment and reassessments as well as treatment plan development.

Referred clients to external resources for additional support.

Demonstrated sensitivity and competence in treating patients from diverse backgrounds.

Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.

Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.

College Community Services, Pathways, Inc Mojave, CA

Recovery Coordinator

10/2016 - 12/2018

Created and maintained accurate and confidential patient files according to regulatory mandates.

Assisted with hospital admissions and paperwork.

Adhered to HIPAA requirements to safeguard patient confidentiality.

Conducted intake and comprehensive evaluation of new clients

Facilitated and conducted group training workshops for clients based on need.

Maintained daily work records, progress client notes in electronic health record, and maintained billing of services per company and government standards.

Coached and assisted clients in the development, implementation, and maintenance of effective coping skills to reduce mental health symptoms.

RE/MAX Tehachapi, CA

Administrative Assistant

07/2013 - 10/2016

Provided client and clerical support to Real Estate Agent/Owner/Broker.

Responsible for all documents in all transactions for agency.

Input all transactions for all listing and selling properties into multiple databases.

Input, wrote, and distributed all commission checks earned for agents.

Submitted all paperwork to Escrow companies and lenders for approval.

Completed all monthly Billing Statistics and End-of-Month reports for local and international offices.

Completed all expense and accounting reports for office.

Responsible for all marketing information and accuracy of advertising platforms.

Responsible for maintains accurate financial accounts and checkbooks for agency.

Schedules all showings, inspections, and appointments for all agents in office.

Morehead Youth Development Center Morehead, KY

Social Service Clinician

03/2004 - 05/2012

Conducted therapeutic counseling, advocacy, and case coordination for individuals and families in state ran residential setting. As well as coordinated and conducted individual, group, and family therapy.

Coordinated and recommended aftercare placements for juveniles in my care.

Integral member of an interdisciplinary team to develop treatment plans, goals, and objectives for youth in my care.

Specialized in conducting juvenile sexual offender treatment to requiring juveniles in placement.

Occasionally required to supply documentation for court hearings, testify in court hearings, and/or monitor other conditions set by court system.

Maintained current, accurate, and confidential client records.

Education and Training

Liberty University Lynchburg, VA

Master of Arts in Professional Counseling

05/2018

Morehead State University Morehead, KY

Bachelor of Arts in Sociology/Criminology

12/2002

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