Roli Srivastava

ADDRESS: *** *, ******* ***** ******** Allahabad, U.P 211003

E-MAIL: ads1kd@r.postjobfree.com Mobile: +91-884*******

Career Objective: Dedicated Customer service representative motivated to maintain customer satisfaction and contribute to company success, hard working, organized and personable with 5 years client interface experience.

Profile Summary-

Nearly 5 Year of experience in service industry as a technician and Representative.

A keen learner and a self motivated personality to manage work as per requirement

Posses credibility & personal integrity that leaves lasting impressions with decision makers, motivates employees and generates loyalty.

Demonstrated expertise in guiding the development & implementation of policy as per decided by Organization, and do apply with customer.

Effective communicator with relationship building & interpersonal skills.

Organizational Experience-

Responsible for receiving, Evaluation,tesing, repair, and shipment of customer handset in a timely manner. Accurately logged all daily shipping and receiving new stock orders. Created shop forms for the accurate replacement of repair parts and supplies utilizing MS Office. Created and maintain binders for shop duties, current installation of handset accessories, and company policy.

Key Skills-

Good Interpersonal skills and leadership qualities

Good convincing skills

Good decision maker

Working Experience-

October 2021 in Reliance Digital ccce post as TL.

September 2020 to July 2021in One Plus Service Center CCO and cashier.

December 2019 to July 2020 in Reliance Resq back office associate

January 2019 to November 2019 in MI Service Center CCO & repairing s phone.

November 2016 to December 2018 in LAVA Service center cce.

March 2016 to September 2016 in PNB Met Life associate

January 2015 to January 2016 in LG Service Center cco

ACADEMIC QUALIFICATION-

H.S.C. in the year 2008

H.S.S.C. in the year 2010

Graduation (B.A) 2015

EXTRA CURRICULAR ACTIVITIES-

MS Office

Internet

Personal Details:

Date of Birth : Sept 6, 1994.

Father’s name : Mr. Ved Prakash

Marital Status : Single.

Nationality : Indian Known Languag: Hindi, English

Declaration:

I do hereby declare that all the information given above regarding me is true to the best of my knowledge and belief.

Date: Signature

Place. Allahabad Roli Srivastava

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