Mail Processing Clerk
Resume:
DARLENE
WILBUR
**********@*****.***
Waianae, HI 96792
Production-driven individual who is successful in fast-paced environments. Highly receptive to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings. Successful in recommending strategies to improve customer service. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within
collaborative environments.
PROFESSIONAL SUMMARY
USPS Honolulu P&DC - Mail Processing Clerk
Honolulu, HI • 07/2021 - Current
USPS Honolulu P&DC - PSE Clerk
Honolulu, HI • 11/2019 - 07/2021
Self Employed - Hawaii House Doctor
Waianae, Hawaii • 11/1992 - 11/2019
My husband is self employed. I work with him with this business both out in the field and in the office. We do many WORK HISTORY
Loaded letters onto processing equipment, removed
non-processable letters and maintained continuous
sorting feed.
•
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
•
Used automated mail processing equipment to sort and collate mail.
•
Weighed letters and packages and calculated costs based on classification, weight and destination.
•
Used automated mail processing equipment to sort and collate mail and parcels.
•
Loaded letters onto processing equipment, removed
non-processable letters and maintained continuous
sorting feed.
•
Maximized employee performance by setting effective objectives and standard practices.
•
SKILLS
• Self-motivation
• Expenses tracking
• Workplace safety
• Handling and sorting mail
Federal guideline
proficiency
•
• Post office operations
• Problem-solving skills
• Sales expertise
• Team building
• Critical Thinking
• Excellent Communication
Organization and Time
Management
•
• Production goal setting
Leeward Community College
Pearl City, HI
Liberal Arts
Waipahu High School For
Adults
Waipahu, HI • 1991
EDUCATION
GED different jobs from residential to commercial. My husband also owned the original Dave's Ice Cream location in Waianae. We owned and operated it ourselves.
United States Postal Service - Holiday Clerk
Waipahu, HI • 11/2015 - 12/2015
Foodland Supermarket Inc - Cashier
Waipio, HI • 04/2001 - 09/2001
• Provided service and sales to walk-in customers.
• Sorted mail according to size, shape, and destination. Assisted customers in completing and submitting forms to update their address or report lost or stolen mail.
•
Used automated mail processing equipment to sort and collate mail.
•
Released registered and special delivery letters and packages to designated recipients and obtained
signatures for release.
•
Responded to all inquiries from the general public in a prompt and professional manner.
•
Requested forms of identification when needed for
specific transactions, checked the details and promptly returned them to the customer.
•
Handled credit and cash transactions for customers using cash registers.
•
• Completed purchases using Point of Sale systems.
• Ran cash register at busy establishment.
• Processed customer returns.
Scanned goods and collected payments and issued
refunds, receipts, and change.
•
• Directed customers to store locations.
Assisted customers by helping them to locate the
products that they requested.
•
Performed cash, card and check transactions for
customer purchases.
•
Pleasantly engaged customers, offered a warm smile and provided immediate and dedicated assistance.
•
Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
•
Greeted customers per day as they arrived at the
counter with their purchases.
•
Carefully bagged items to prevent fragile products from being smashed or broken.
•
Toys R Us - Cashier
Aiea, HI • 10/1997 - 12/1997
Ali'i Affordable Housing - Office Clerk
Waianae, HI • 06/1991 - 09/1991
Maintained store equipment, including computers,
printers and fax machines.
•
Received payments by cash, credit and personal check and gave back the correct change.
•
• Collected and stored coupons.
Kept work areas clean, neat and organized for maximum productivity.
•
Scanned goods and collected payments and issued
refunds, receipts, and change.
•
• Received customer payments.
Maintained store equipment, including computers,
printers and fax machines.
•
Received payments by cash, credit and personal check and gave back the correct change.
•
Carefully bagged items to prevent fragile products from being smashed or broken.
•
Verified the amount of loose coins and bundled paper money.
•
Pleasantly engaged customers, offered a warm smile and provided immediate and dedicated assistance.
•
Managed office supplies, vendors, organization and upkeep.
•
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
•
• Opened and properly distributed incoming mail.
Provided clerical support to company employees,
including copying, faxing and file management.
•
Completed data entry, tracked resumes and maintained the applicant tracking system.
•
Maintained a clean reception area, including lounge and associated areas.
•
Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
•
Prepared packages for shipment, pickup or courier
delivery to customers.
•
Contact this candidate