Data Entry Customer Service
Resume:
YaDreonna Smith
Nationality: United States
Address: *** ****** **** ****** ****, Waynesboro 39367, United States Phone number: 601-***-****
Email address: *****************@*****.***
Personal Information
Ability to work in a fast-paced environment and under pressure. Assess patients needs.
Communicate with fellow staff members and management about concerns, observations, opportunities and successes.
Contact medical directors for medical needs and treatment. Continually maintain the quality, safety and organization of the nursing home facility. Handling and preparing patient medical records.
Checking in and providing patient customer services. Customer service and relations.
Office equipment operation and office supply acquisition. Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Provide desktop support to end-users regarding IT-related issues for hardware, software, operating systems. Maintain customer confidence and protects operations by keeping information confidential. Maintain data entry requirements by following data program techniques and procedures. Maintains operations by following policies and procedures; reporting needed changes. Handled a high call volume while meeting or exceeding quality metrics. Generate reports for the company’s finance and events. Profile
Work experience
Data entry
Customer service and relations.
Generate reports for the company’s finance and events. Maintain customer confidence and protects operations by keeping information confidential.
Maintain data entry requirements by following data program techniques and procedures.
Maintains operations by following policies and procedures; reporting needed changes.
Office equipment operation and office supply acquisition. Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Provide desktop support to end-users regarding IT-related issues for hardware, software, operating systems.
Remote access or networking issues.
Responsible for the maintenance of workstation and laptop computers and network printers.
Securing information by creating backups.
Took inbound phone calls from sales representatives and technicians to check customer credit, take payments, administer customer surveys and service existing accounts.
Education
High school diploma
Skills
Typing Communication
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