Service Representative Support Worker

Precious Uwadiale

**** **** ***

Regina, SK

P: 306-***-****

Email: *************@*****.***

OBJECTIVE:

To obtain a full-time position where I will use my education and experience to provide a superior service experience.

EDUCATION:

Applied Bachelor’s Degree

COMPETENCIES:

●Result Oriented: Multi-tasking, self-initiating, well organized and responsive

●Professional Attitude: Teamwork, Respect, integrity and positive Initiative

●Problem Solving: Time management, analytical, interpersonal and written expertise

●Proven Skills: Experience with Safety, Security and Supervision

EXPERIENCE:

GUARDTECK PROPERTIES.

Service Representative 1st Dec 2019 - Present

Responsibilities:

●Clean rooms according to Hotels standards

●Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures

●Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner

●Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift

●Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk

●Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times

●Reports any unusual or suspicious persons/activities happening in the area of security to the manager

●Reports any maintenance issues including burned out light bulbs

●Check under bed, drawers, and closet for left behind articles and or trash

MARRIOTT HOTEL 7th Jan 2018 – 16th Nov 2019

Custody Support Worker

Responsibilities:

●Re-arrange furniture following use by guests

●Ensure security of guest rooms and privacy of guests

●Perform Laundry tasks when necessary including collect, sort, transport laundry.

●Remove laundry from dryers and fold immediately to prevent wrinkling.

●Stock linen supply room with clean linens for use for next day.

●Analytical, problem solving, interpersonal and multi-task skills.

●Cleaning and restocking all soap, glasses, comment cards, coffee and other amenities

●Communicate well and build strong relationships with children, young and aged people.

●Able to work as communicator with home agencies, support staff and other agencies.

●Ability to take responsibility for other duties as assigned and work under pressure with minimal supervision.

BAYSHORE HOME HEALTH 9th June 2015 – 2nd Jan 2017

Community Support Worker

Responsibilities:

●Providing individuals with emotional, physical and social support in a respectful manner.

●Serving as a positive role model for staff and individuals in care home

●Transporting participants to and from activities and home in a safe and careful manner.

●Giving medication and attending therapy appointments with the clients in care

●Cooking, serving meals, washing dishes and doing laundry and general cleaning

●Develop and maintain positive communications with client(s) and co-workers

●Complete the necessary records and documentation in accordance with home care and licensing requirements

●Maintain established log books, medical records, food intake forms, progress notes and evaluation of programs on a daily basis.

PROFESSIONAL DEVELOPMENT AND CERTIFICATIONS:

●Crisis Intervention & De-escalation Training

●First Aid, CPR and AED

●WHMIS 2015, ProServe and ProTect

●Abuse Protocol and Restrictive Procedure Training

Contact this candidate