Data Entry Customer Service

REGINA LANCASTER

Little Rock, AR 501-***-****

*****************@*****.***

OFFICE ADMINISTRATION CUSTOMER SERVICE

Meticulous and highly skilled office professional with hands-on experience providing administrative support in a medical office environment. Superior understanding of data entry, file management, customer service and maintaining confidentiality. Skilled in time management and able to develop innovative systems for maximizing efficiency.

HIPPA

Self -Checkout Assistance

Database Management

Electronic Health Records

Medical Terminology

Assisted Enteral Patients

PROFESSIONAL EXPERIENCE

LOWES HOME IMPROVEMENT STORE Bryant, AR

Cashier 06/2021-Present

Assist customers withs locating specific products, make recommendations and offer advice. Processed transactions with cash, checks and credit cards.

CORAM-CVS, Little Rock, AR

Medical Records Representative 06/2016-07/2022

Scanned incoming documents. Maintained confidentially. Verified legitimacy, accuracy, and authority of records requests. Supported administration staff with records request to support patient care. Processed and completed invoices for patients, providers and third parties. Organized patient charts gathered medical history, and lab results.

BELK DEPARTMENT STORE, Little Rock, AR

Sales Associate 10/2005-09/2020

Measure customers feet to get correct size and bring out extra styles to give more than 1 choice. Place order for size not in stock. Add on accessories. Set up sales and mark down clearance shoes.

Additional Relevant Experience

Little Rock, AR, Nuvell Financial-Insurance specialist

Little Rock, AR, Verizon Wireless-Customer Service

Education

B.A. Organizational Management-John Brown University

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