Service Representative Customer
Resume:
Dixie Coats
Hattiesburg, MS
************@*****.***
Work Experience
Finance Manager
Great American RV Superstores - Hattiesburg, MS
November 2021 to Present
• Meet with customers to review and verify credit information and answer any finance questions/concerns before submission
• Work with sales managers to maximize deals on the front and back
• Close deals and sell products such as extended service contracts and gap
• Ensure accuracy of necessary documents for finance companies and title applications
• Submit and rehash deals to get best rate and maximize reserve profit
• Explain financing options with customers and confirm understanding and acceptance of terms
• Receipt customer deposits and down payments
• Fill in for sales manager when necessary
• Upload signed documents and necessary stips to finance companies and attain quick funding
• Follow state compliance laws
• Often assist the title clerk with resolving title issues Financial Specialist
University of Southern Mississippi, iTech Department - Hattiesburg, MS July 2016 to November 2021
• Reconciled departmental budget reports
• Processed interdepartmental accounts receivables and departmental accounts payables
• Maintained all departmental financial files and records
• Audited, monitored, reviewed, coded, and processed all invoices for purchases made
• Prepared a variety of University documents for the procurement and payment of technology goods and services
• Worked as liaison between the buyers, iTech staff or departments, and vendors to ensure proper expedition of purchases
• Reconciled monthly expense detail reports
Finance Manager
Camacho Auto Sales and Camacho Mitsubishi - Palmdale, CA February 2012 to July 2016
• Submitted contracts for approval
• Rehashed any counteroffers with our finance companies to make the most profit for the company
• Oversaw funding to assure that deals were funded quickly
• Closed deals, sold products such as gap and extended service contracts and answered any questions customers had regarding finance
• Helped with tent sales by printing paperwork, signing customers, and selling products
• Built great relationships with the finance companies to help reduce fees and increase reserve amount
• Called customer about missing stipulations needed before sending out for funding
• Sorted and filed paperwork for all new vehicles sold and handled sales vouchers for payroll Customer Service Representative
H&R Block - Lancaster, CA
December 2010 to April 2011
• Scheduled appointments using an Appointment Manager.
• Contacted clients about special products.
Customer Service Representative
Bank of America Home Loans - Lancaster, CA
July 2008 to April 2009
• Assisted home owners with questions/concerns about their home loan
• Offered new and better products to clients
• Participated in various computer training programs Education
Lancaster Baptist High School - Lancaster, CA
2008
Skills
• Accounts Receivable
• Accounts Payable
• Employee of the Year 2013, Camacho Auto Sales
• Shining Star Award 2014, Camacho Mitsubishi
• Certified Purchasing Agent 2021, State of Mississippi
• Name card sent with Mars rovers Insight and Perseverance
• Proficient in Word
• Excel
• PowerPoint
• Outlook
• AutoStar
• Dealerbuilt
• Dealertrack
• Promax
• IDS
• G2
• AppOne
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