Customer Account

How to create a Georgia Gateway Customer Portal account

Go to www.gateway.ga.gov

Select Create an Account on the

Customer Portal Landing Page.

1

To sign into Georgia Gateway, you must create an account. Once an account is created, please ensure to link your account. Follow the steps below on:

• How to create a Georgia Gateway Customer Portal Account.

• How to link your case after you have created a Georgia Gateway Customer Portal account.

Please note: If you have created an account in the past, but have not signed in for a long period of time, you may need to create a NEW Georgia Gateway account to sign in.

2

Complete the Setting up an

Account screen.

1: Enter your Name and

Contact Method

2: Enter User ID and Password

3: Enter Security Questions

4: Read and if you agree with

the User Acceptance

Agreement select the box

Then select Create Account

3

You will receive a Thank You

confirmation once your account

is created successfully. Select

Continue to enter the Customer

Portal Dashboard.

How to link your case after you have created a Georgia Gateway Customer Portal account.

1

Go to www.gateway.ga.gov

Select Manage My

Account/Login on the

Customer Portal Landing

Page.

2

Enter your previously created

User ID and Password and

select Login Now

Complete the Link

Your Case screen.

You must enter your

DOB. Then enter your

SSN or Client ID.

Then select Continue

Read and if you agree with the

Confidentiality Agreement

select, I Accept.

3

4

Select Already receiving

TANF, Food Stamps,

Medical Assistance, CAPS,

or WIC benefits

5

Contact this candidate