Donetta L. Campbell
Phone: 469-***-****
***************@*****.***
SUMMARY
Dedicated Medical Administrative Assistant with a strong commitment to patient care, teamwork, and organizational growth seeking a position in a dynamic medical facility.
EDUCATION
Everest College Dallas, Texas Medical Administrative Assistant
Medical Skills
●General Office Management
●Medical Records Management
●Patient Reception Techniques and Telephone Etiquette
●Health Insurance, Medicare, Medicaid and Tricare Claims Processing
●Medical Terminology
●OSHA/HIPAA Compliance
●ICD-9 and CPT Coding
Relevant Coursework
Introduction to Medical Assisting; Medical Law and Ethics; Psychology; Health Insurance Basics, Claims Processing, and Computerized Billing; Patient Care and Communications; Pharmacology; Digestive; Financial Management; Vital Signs and Electrocardiography; Laboratory Procedures;
PROFESSIONAL EXPERIENCE
CVS Healthcare – Richardson, TX. 2017- Present
Rep. III- PA Admin
●Letter Creations
●Q Set
●Set- Up
Amerisource Bergen/ Lash Group- Frisco, TX 2015-2017
Site Coordinator/Patient Assistance Specialist
●Verify Insurance and Insurance Benefits
●Inbound and Outbound calls with patients and Providers offices
●Speak with Sales Representatives and provide solution
●Order Medication for patients.
●Provide Patient Assistance through in house Programs and other programs
Insight Global-Lash Group-Frisco, TX Reimbursement Counselor 2014-2015
●Verify insurance
●Verify insurance benefits
●Resolution specialist
●Answer incoming calls from insurance companies
Stat Medical Billing-Dallas, TX Extern Summer 2014
●Verify insurance
●Billing and coding
●Verify payments
●Workman’s Compensation
●Resolve patient questions
●Billing reports
●Collections calls
ABM Security Services-Dallas, Texas Security Officer 2013-2014
●Provide excellent customer service and greet vendors in a professional manner
●Train coworkers in proper safety procedures and observation and reporting
●Answer phones transfer to correct department as needed
Volt Solutions\Texas Instruments-Dallas, Texas Manufacturing Specialist 2009-2012
●Responsible for data entry of codes to run High Temp and Anneal Furnaces tools
●Answered phones to complete orders requested for engineers
WNC First Insurance Services, Dallas, Texas Data Capture Clerk 2001-2009
●Reviewed documentation submitted by lenders and customers