Customer Service Representative
Resume:
MATTHEW BROWN
**** ****** ******, **** *****, Florida 33907 · 318-***-****
***************@*****.*** ·
My name is Matthew Brown. I am from Natchitoches, Louisiana. I am currently a Senior at Northwestern State University majoring in Bachelors of General Studies with a concentration of Social Science and a minor in Social Science. I have been working in the restaurant industry for over six years. I have been a waiter for over three years and strive for excellence in customer service. I have a very strong work ethic and strive to be successful at everything I do. I am looking to further my knowledge and experience at an entry level sales position.
EDUCATION
Northwestern State University
Natchitoches, Louisiana
BACHELOR OF GENERAL STUDIES
MINOR: SOCIAL SCIENCE, CONCENTRATION: SOCIAL SCIENCE
Graduated July 2022
EXPERIENCE
OCTOBER 2021– JANUARY 2022
BARTENDER, Press Box Bar
NATCHITOCHES, LOUISIANA
Greeted customers in an enthusiastic and courteous manner. Took and created multiple drink orders at once. Assessed customer needs and preferences and made appropriate recommendations.
AUGUST 2019 – JANUARY 2022
WAITER, Maglieaux’s Riverfront Restaurant
NATCHITOCHES, LOUISIANA
Thrived within high-volume environments. Displayed advanced customer service, and ensured all guests received prompt and attentive services. Upsold customers with premium bar brands. Praised by management on communication skills and work ethic.
AUGUST 2022 – PRESENT
Customer Service Representative, lynx services
FORT MYERS, FLORIDA
FILE GLASS CLAIMS FOR STATE FARM. PROVIDE EXCELLENT CUSTOMER SERVICE TO STATE FARM POLICY HOLDERS
SKILLS
Customer Service
Multi-tasking
Fast Paced
Teamwork
Communication
REFERENCES
Billy Joe Harrington
-District Attorney
John Richmond
-Parish President
-Owner of Maglieaux’s Riverfront Restaurant
Steve Horton
-President of Louisiana School of the Math, Science, and the Arts
-(318)- 527-9267
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