Loan Officer Call Center

KAMERON HAMPTON

Chandler, AZ ***** 480-***-**** ****************@*****.***

Professional Summary

Driven, educated banking professional offering more than 10 years of experience streamlining processes, managing talented team members and performing at a high level. Tireless team player known for staying poised and excelling in fast-paced environments.

Skills

Software systems training and roll out Team Leader

Trainer Top Sales Performer

Process driven Strategic thinker

Goals and Compliance driven Team Player in fast paced environment

Professional Experience

Cardinal Financial, Chandler AZ — Sr. Loan Officer Remote - August 2021 - PRESENT

Refinance loan officer working with various e-commerce leads. Became part of the purchase pilot program as we were converting the whole company over to a strictly purchase market. Outbound calling on Lendingtree, Credit Karma, Lead Point, Assurance and Apollo lead sources.

First Guarantee Mortgage Corp, Henderson NV — Sr. Loan Officer Remote - November 2019 - August 2021

Portfolio Refinance Loan Officer fielded and evaluated customer service questions; compared solutions to determine recommendations that best meets customer’s needs and circumstances; performed follow-up to ensure resolution. Converted existing portfolio loans into conventional, FHA and VA streamline refinances.

JP Morgan Chase, Phoenix AZ - Home Lending Advisor - December 2014 - November 2019

Purchase, Refinance and Home Equity Loan Officer that proactively converted e-commerce leads and inbound calls into new purchase applications. Consultative selling refinance and Home Equity Loans. Recommended optimum product and rate programs to new and existing customers. Ensured compliance, guidelines and procedures while meeting sales performance and funded loan volume and units. 100% compliance and OSAT. 115% blended conversion.

Bank of America, Phoenix AZ - Mortgage Loan Officer - January 2012 - December 2014

Achieved highest production in Banking Centralized Sales and $2.5mm loan production monthly. Top producer and highest conversion nationwide in a call center environment. Consistently achieved top branch recognition for sales production. Applied financial products and solutions in order to fulfill relevant relationship deepening opportunities through various products

EDUCATION

Indiana State University, Terre Haute, IN — Bachelor of Science

May 1991 - May of 1997

Private Pilots License obtained

United States Marine Corp, Camp Pendleton, CA - Honorable Discharge

June 1993 - September 2001

Corporal Rank Achieved

Certificate of Commendation

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