Head of Supply Chain

SERGIO NARCISO

*** ******** **. **********, ***** VA 203-***-**** ************@*****.*** *******-******@*******.*** Summary

Accomplished Supply Chain Executive with over 25 years of experience leading end-to-end global supply chain operations across the biotech, medical device, defense, and manufacturing sectors. Recognized for delivering transformative results, including cost reductions of up to 25%, improved forecast accuracy, and increased team productivity by 20%. Expert in strategic sourcing, procurement, logistics, inventory management, and supplier partnerships. Skilled at leveraging cutting-edge technologies such as AI, IoT, and ERP/WMS platforms to drive efficiency, compliance, and data-driven decision-making. Adept at leading multimillion-dollar budgets, aligning supply chain strategies with corporate goals, and executing complex initiatives across cross-functional teams. Recently named one of the Top 100 Supply Chain and Procurement Professionals by OnCon, and known as a forward-thinking leader who brings innovation, resilience, and measurable value to every organization. Skills

• Supply chain strategy

• E-Procurement

• Inventory & Cost control

• Market analysis and demand planning

• Warehouse Management

• Forecast and Budget development

• Team development & leadership

• Lean/Six Sigma

• KPI tracking

• Data Analytics

• System Integration

• Change Management

• Project Management

• Cost reduction

• 3PL Distribution

• AI integration

• ERP/WMS/CLM

systems

Experience

Head of Supply Chain 09/2023 to 04/2025

GeneDx Gaithersburg, MD

Delivered substantial financial impact by managing and optimizing supply chain budgets exceeding $100M, driving down COGS, and operational expenditures. Introduced cost control mechanisms and supplier renegotiations that resulted in double-digit percentage savings, improved EBITDA margins, and accelerated working capital turnover.

• Built, mentored, and empowered high-performance supply chain teams, increasing productivity and cross-functional collaboration by over 20%. Cultivated a culture of continuous improvement, creativity, engagement, leadership development, and strategic talent alignment.

• Institutionalized a best-in-class Sales and Operations Planning (S&OP) framework, aligning cross-functional teams around unified demand forecasts, optimizing resource utilization, reducing operating costs, and enhancing forecast accuracy by over 30%.

• Digitally transformed procurement and logistics ecosystems through the implementation of enterprise sourcing tools and AI- driven logistics platforms, resulting in a 25% reduction in lead times, enhanced data accuracy, and smarter, faster decision- making.

• Revolutionized inventory management strategies, implementing advanced planning models, including Vendor Managed Inventory (VMI), safety stock analysis, and just-in-time principles. These initiatives resulted in a 30% reduction in excess inventory, minimized stock outs, and significantly enhanced product availability across the supply chain network.

• Established distribution center inventory parameters in collaboration with regional Commercial and Sales team to establish demand plans and support high service levels.

• Led change management initiatives while maintaining top-line revenue and %GM. Successfully improving production efficiency and TAT.

• Streamlined contract review process, collaborating with Legal counsel and incorporating AI/ML to analyze, assess risk, and ensure compliance.

Director, Materials Management 01/2023 to 09/2023

GeneDx Gaithersburg, MD

Led enterprise-wide cost optimization programs, reducing inventory carrying costs by integrating Lean principles, Just-in-Time (JIT), and time-phased procurement models, delivering measurable savings, and increased cash flow.

• Implemented advanced MRP systems and automated BOM/routing workflows, streamlining production planning, reducing material waste, and enhancing inventory accuracy by over 25%, enabling data-driven decision-making across operations.

• Maximized warehouse productivity and space utilization, consistently maintaining storage availability above 20%, and operational efficiency above 80%, which improved order fulfillment speed and minimized overhead costs.

• Transformed vendor management processes by introducing structured quarterly performance reviews and strategic collaboration frameworks, resulting in a 15% improvement in supplier reliability and better alignment with procurement KPIs.

• Spearheaded end-to-end supply chain planning and procurement operations, ensuring continuous raw material availability, and enabling seamless production flow, resulting in increased operational uptime and reduced production delays. Director, Warehouse & Distribution 03/2022 to 01/2023 Sema4/GeneDx Stamford, CT

Drove multi-year cost optimization and digital transformation initiatives, leveraging IoT sensors, AI-enhanced inventory tracking, and high-density storage configurations. These initiatives generated over $1M in annualized savings, improved space utilization by 40%, and significantly reduced manual labor requirements.

• Led the strategic decommissioning and liquidation of obsolete assets and surplus inventory, aligning with financial recovery goals and environmental standards. Successfully recovered over 80% of the book value of disposed assets and cleared warehouse capacity for new growth initiatives.

• Authored and enforced enterprise-wide inventory control frameworks, including scalable standard operating procedures

(SOPs), audit-ready policies, and performance-based KPIs, which led to a 20% reduction in stock discrepancies and improved compliance with corporate governance standards.

• Directed logistics and warehouse operations across multiple high-volume sites, orchestrating seamless offsite bulk storage management, JIT replenishment systems, and synchronized material movement strategies, reducing supply chain delays by 35% and improving service levels to internal and external stakeholders.

• Championed the end-to-end implementation of integrated ERP and WMS systems across four critical facilities Branford Lab, Stamford Lab, NC Distribution Center, and the MA Offsite Warehouse resulting in a 30% increase in inventory accuracy, a 25% improvement in order fulfillment speed, and enhanced real-time data visibility across the enterprise. Logistics Warehouse Manager 10/2021 to 03/2022

Danbury Mission Technologies aka Arka Group Danbury, CT Led the strategic SAP S/4HANA system upgrade, overseeing cross-functional project teams, managing risk mitigation strategies, and providing end-to-end UAT support. Delivered a seamless transition with zero unplanned downtime, improving system performance and operational reliability across business units.

• Designed and delivered advanced SAP Analytics solutions, integrating real-time KPIs into executive dashboards, and empowering leadership with data-driven insights. Supported continuous improvement programs that resulted in a 15% increase in operational efficiency.

• Established governance frameworks for SAP solution lifecycle management, ensuring compliance, performance monitoring, and continuous enhancement through agile delivery cycles. Contributed to a 20% reduction in system-related incidents.

• Drove alignment between IT capabilities and business strategy, partnering with stakeholders to optimize SAP functionality in support of long-term digital transformation goals. Accelerated process standardization, and enhanced system scalability

• Implemented SAP Ariba for direct procurement, streamlining end-to-end sourcing workflows, automating supplier collaboration, and reducing procurement cycle times by 30%. Enabled data transparency and compliance across a global supplier network.

Warehouse Manager 10/2018 to 10/2021

Hologic Inc Danbury, CT

Pioneered automation of manufacturing replenishment workflows by integrating Oracle Warehouse Management (WM) systems with Autonomous Mobile Robots (AMRs), boosting efficiency by 30%, and reducing manual labor dependency.

• Drove continuous improvement through Lean and Six Sigma principles, generating operational cost savings of $1.2M annually through process standardization and waste elimination.

• Collaborated cross-functionally with engineering, procurement, and planning to support seamless new product introductions

(NPIs), accelerating time to market, and safeguarding supply chain stability.

• Managed over $100M in inventory assets, including critical raw materials and finished goods, while implementing risk control measures that minimized obsolescence and inventory holding costs.

• Designed and executed a data-driven cycle count program, maintaining inventory accuracy above 98%, which directly reduced stock discrepancies and improved order fulfillment reliability. Logistics Supervisor 12/2014 to 10/2018

Leonardo DRS Danbury, CT

Directed end-to-end DoD logistics operations, designing and executing optimized load plans for the Government Bill of Lading (GBL) and Less-Than-Truckload (LTL) freight. Achieved on-time delivery rates exceeding 98% across domestic and international distribution channels.

• Administered full lifecycle management of government-furnished equipment (GFE), raw materials, and outsourced processing

(OSP) inventory, strengthening asset accountability, reducing waste, and supporting multimillion-dollar defense programs with zero loss incidents.

• Led annual internal quality audits and compliance reviews, proactively identifying gaps and aligning operations with KPIs and industry best practices, resulting in improved audit outcomes and measurable operational improvements.

• Fostered cross-functional collaboration among logistics, compliance, procurement, and program management teams, enabling seamless execution of contract deliverables, while enhancing operational agility and regulatory assurance.

• Leveraged comprehensive knowledge of regulatory and compliance frameworks, including FAR/DFARS, ITAR, AS9100, and DCMA/DCAA, to ensure 100% adherence to federal acquisition and defense industry standards, minimizing audit findings, and enhancing contract performance integrity.

Additional Experience

• Operations Supervisor & Project

Lead Leonardo DRS January 2012 – December 2014

• Manufacturing Specialist II & Continuous Improvement Lead Leonardo DRS June 2010 – January 2012

• Technician III Manufacturing Project

Lead Leonardo DRS July 2002 – April 2007

• Mechanical Assembler II

Leonardo DRS March 1999 – July 2002

Certifications & Awards

• Six Sigma Yellow Belt

• Awarded 2024 Top 100 Supply Chain and Procurement Professionals by Oncon Icon Awards

• Conn step Continuous Improvement Champion

• DOD confidential security clearance (expired)

• Conn step certified lean facilitator and trainer

• IBIS Norcross Leadership Development Program and SMDS Leadership Development from UCF

• Procurement Strategy Certificate from Cornell University Education

BS in Business Administration 2013-2014

Post University

Undergraduate Studies 1996-1997

IUPUI – Indianapolis IN

Undergraduate Studies 1994-1996

University of Massachusetts Amherst, MA

Languages

English: B1

Intermediate (B1)

Portuguese: C1

Advanced (C1)

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