Administrative Assistant Customer Service
Resume:
Present
DONNA L. SANDERS
*****.*********@*****.***
**** ****** ******* ** * Irvington, AL. 36544
Experience
MCG Workforce Solutions/ Alabama Shipyard
Administrative Assistant
I am the Administrative Assistant to The Port Engineer on The USNS ROBERT E PEARY T-AKE-5 Project currently at Alabama Shipyard, Mobile AL. My duties include:
Keeping the Port Engineers Notebook updated daily using SAMM / Peng Doing all Condition Reports and logging them in SAMM / Peng Scanning documents
Emailing Condition Reports Responses to The Project Manager at Alabama Shipyard Keeping all CFR'S as the come in on the Bulletin Board Making Copies of all CQAR Daily Reports into PDF.format and logging them into the Port Engineers Notebook and emailing The Port Engineer a copy. Making Copies of The Plan of The Day for The Port Engineer and logging it into the Port Engineers Notebook.
Keeping track of all email correspondence
Assisting with Call Outs
Attending Meetings on Repairs going on with The USNS ROBERT E PEARY. Alorica Inc / US Bank
Senior Customer Service Agent/ Personal Banker
Answered High Volume calls for online Banking for US Bank 24 Hour Customer Service Managed Customers Accounts
Assisted Customers with all account issues related to their USBank Checking and Savings Accounts
Assisted Customers in obtaining getting back into their online accounts. Assisted other agents such as training in Online Banking 11/01/2004 -
05/15/2005
04/10/2002 -
10/30/2004
1985
2002
Allstate Electrical Contractors
Receptionist/ Secretary
Answered multi line incoming calls
Maintained the front office, greeting customers and visitors . Assisted all Vice President with Administrative dutiies. Kept all mail and made sure all departments mai was l delivered in a timely manner. Assisted the President as his secretary.
Assisted other departments with Administrative dutiies. Bills Home Repair, Remodeling & General Contracting Receptionist and Personal Secretary to The President Answered all incoming calls
Maintained all Company Correspondence
Assisted Customers in making decisions related to their aHome and Remodeling Projects
Did all job proposals and paperwork for upcoming projects. Maintained appointment calendar for The Estimator, President and Employees on various projects.
Payroll
Education
Leroy High School
High School Diploma
3.4
New Horizons Computer Training Center
Microsoft Office User Specialist Program
3.6
Skills
Microsoft Office User Specialist SAMM / Peng Citrix Reference
Upon Reguest - ""
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