Data Entry Selling Associate

Kenyatta Hill

Red Oak, TX *****

214-***-**** **************@*****.***

BUSINESS MANAGER

Resourceful, engaging, and initiative-taking Business Manager with over 20 years of experience bringing forth valuable industry knowledge and a passion for working toward company advancement. Results-focused with a proven history of collaborating with team members to achieve goals. Adept in managing staff, maintenance, vendors, and a multitude of business operations.

Number one top producing manager and selling associate in the district with personal sales of $891,000 annually.

Successfully overseeing a 3-million-dollar men and women’s fragrance counter.

Managing store inventory with loss rate of less than 3%.

Professional Experience

Dillard’s, Cedar Hill, TX Oct 2004- May 2022

BUSINESS MANAGER

Manage a team of thirty; fifteen sales employees and fifteen vendors.

Raised employee retention by 30% by engaging employees through active listening and team involvement in store goals and metrics.

Prepare employee work schedules and assign specific duties.

Led recruitment efforts and hired and trained employees.

Led continual support for the growth and development of employees through quality coaching and motivating and inspiring a work environment that is positive.

Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

Maintain solid product knowledge and all other aspects of customer service.

Ensure that each customer receives superior standards of service.

Execute store special events while consistently meeting store goals.

Manage and control stock levels by participating in year-end inventory and cycle counts.

Maintain confidentiality of customer and company information.

VISUAL MERCHANDISER

Partner with the management team regarding current product sales reports to ensure correct merchandising strategies and product placement.

Successfully managed the planning of visual merchandising and worked to promote a unified company vision.

Execute merchandising strategies using visual displays throughout the store. Contributing to the stores’ visual appeal to bring in customers and stimulate sales activity.

Maintained, installed, and dismantled fixtures, props, and dress mannequins for display.

Train employees on how to merchandise and style/dress forms.

Stayed abreast of the latest fashion, environmental and interior trends.

TAC Americas, Carrollton, TX Aug 1997 – Aug 2001

BENEFITS COORDINATOR

Administered company benefits for over 1,000 employees.

Managed COBRA, FMLA, STD, LTD and compensation surveys.

Conducted new hire orientation.

Coordinated employee events.

Provided excellent communication skills with the ability to interface with people at all levels.

Document accurate information concerning calls into computer system

Successfully collaborated with all other departments as appropriate to facilitate the completion of tasks and goals.

Professionally maintained confidentiality through HIPAA.

Effectively adhered to policies and procedures.

Data entry and word processing.

Mobile Communications, Irving, TX April 1992 – Jan 1997

SUPERVISOR OF ORDER FULFILLMENT

Prepare and stage items for delivery as well as dealing with incoming shipments.

Manage workflow and create schedules.

Manage inventory with a loss rate of less than 3%.

Developed an employee performance training plan to help motivate employees

Assist with the interviewing and hiring process.

Education

Cisco Junior College – Abilene, TX 2004-2006

National Education Center – Dallas, TX 1990-1992

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