Retail Operations

JAVEED BASHA

+974-******** (call/whatsapp)

******.***@*****.***

Doha, QATAR

www.linkedin.com/in/javeedsjb

INVENTORY PURCHASE LOGISTICS RETAIL SALES OPERATIONS E X P E R I E N C E – 13+ YEARS

MAY

2011

STOCK CONTROLLER - (INVENTORY, PURCHASE & LOGISTICS) AL MAJED JEWELERY, Doha, QATAR

INVENTORY

• Managing a Team of 1 Stock Controller & 6 Assistant Stock Controllers

• Oversee Inventory Operations of Luxury Jewellery, Natural Pearls & Watches according to company guidelines

• Conduct Inventory audit testing of specified area and identify reportable issues and dimension of risk

• Perform inventory audits to ensure the correct number of items are in stock

• Maintain updated and accurate records of inventory, Audit, Transfers & WIP.

• Working closely with CFO, MIS and Accounts Manager at the time of Inventory Auditing

• Review of SOP with the objective of ensuring that the existing practices are in line with the defined SOP

• Surprise Auditing, perpetual inventory counting, and accuracy checks of all the showrooms, boutiques, and Workshops.

• Identifying and analyzing fast moving brands and reordering the revenue generated stock.

• Authenticate price policy of all the Branches.

• Complying stock & Sales reports of all the suppliers at the end of every month.

• Work with Accounts & Finance, Sales departments in all aspects of pricing and forecasting.

• In charge of NATURAL PEARLS purchases and its Inventory.

• Closely working with Chairmen & Vice Chairmen in Auction purchases exceptional Diamond, Pearl Jewellery, Watches & Antiques.

• Root cause analysis of issues and their resolution for the improvement of the process.

Nationality: Indian

Visa Status: QATAR Visa

Visa Type: Resident

License: IND Driving License

Languages: English/Hindi/Telugu

Date of Birth: 15/03/1984

Marital Status: Married

• A highly experienced

professional who possess the

required level of retail

management know how needed

to inspire, lead, develop and

motivate staff. Having a real

passion for retailing, with a

strong desire. Currently looking

for a suitable position with a

exciting retailer who promotes

from within and rewards

achievers.

About Me

E D U C A T I O N

Bachelor of Arts

Commerce

2002 - 2005, Sri Krishna Devaraya

University, Andhra Pradesh, India

Master of Business Administration

Majors in Purchase & Logistics

Management

Indian School of Management Studies

2012 - 2013, Hyderabad, India

Board of Intermediate Education

Computer Science & Engineering

2000 - 2002, Andhra Pradesh, India

Board of Secondary School

Govt. Town Model High School

2000, Andhra Pradesh, India

PURCHASE

• Develop purchasing strategies and identify buying trends to keep the business profitable

• Oversee the yearly selection and purchases for SIHH and Basel Luxury watches and Jewellery Fairs.

• Negotiate policies and contracts with various suppliers

• Manage Purchase proposal / Purchase order / Purchase conformation / Back orders / Price and Availability / Purchase requisition & Temporary import.

• Provides purchasing planning and control information by collecting, analyzing, and summarizing data and trends.

• Monitor stock levels and place orders and proposals as needed

• Maintain updated records of purchased products, delivery information and invoices

• Prepare Analytical reports on purchases, including cost analysis and sales

• Maintain professional relationships with all key suppliers LOGISTICS

• Communicating, Negotiating, and coordinating for Shipping and Receiving the valuables with International Logistics and Local freight forwarding agencies like Aramex, DHL, UPS, TNT & FEDEX.

• Arranging Imports and Exports of valuables through 3 PL. QATAR CUSTOMS

• Verification of legal Documents, for customs to clear valuables & coordinating with freight forwarding agency.

• Coordinating & involving with the Qatar Customs Authority with regards to the Imports, Exports, Purchase Returns, Temporary import shipments.

• Legalizing the Export Documents through Qatar Chamber of Commerce and European EUR1 certificate (EFTA) & CITIES approvals.

• Attending in Qatar General Authority of Customs meetings yearly.

• Intimating regular changes on Qatar customs rules & regulations to all suppliers.

EVENTS & EXHIBITIONS

• Responsible for all operations like Temporary Export and Imports, Display and Valuables merchandise at the time of annual fairs

• INTERNATIONAL DOHA JEWELLERY & WATCHES EXHIBITION, ASJAD, HARRODS and KATARA

• Monitoring Sales & handling various operations at the Annual Fair. Present

A C H I E V E M E N T S

Core Team Member in

Implementation of Microsoft

Dynamics Navision LS Retail,

ERP Software.

Functions well within a team of

other developers and consultants

Communicated frequently with

business client and designed the

flow charts to consultants and

internal team.

Given Power Point presentations

for training seminars.

Initiated, tailored & designed

in developing of Microsoft

Share Point software.

Electronic Data Base

Management System

Managed a team of 8 for the

Implementation of a new ERP

software FOCUS

Represented National level

camp in N.C.C. from Andhra

Pradesh. (Thal Sena Camp

New Delhi)

Represented for S. K.

University Cricket Team 2003-

2004.

Operating Systems:

• Windows 98,10/XP/2000/

• MS - Dos

• MS Office

• DTP

• Basic Networking &

Hardware

• Microsoft Share Point

ERP Software’s

• MS Dynamics Navision 2013

• Focus

• Pioneer (Oracle)

T E C H N I C A L S K I L L S

PROCESS ASSOCIATE

GENPACT Services LLC, Gurgaon, Delhi NCR

• International voice process US shifts.

• Working with Genpact Late-Stage Collection Agency (Third Party Collections).

• Collecting on delinquent accounts 90+.

• Sorting out payment plans

• Process payments

• Telephone Techniques

CERTIFICATIONS & TRAINING

1. FDCPA & U.S Credit Law – 2010

2. Stress Management &

Communication Skills – 2015

3. Retail Sales & Soft Skills – 2015

4. Pearl Grader, International

Gemological Institute – 2016 (IGI)

5. Train the Trainer – 2016

APR

2006

OPERATIONS EXECUTIVE

RED TAG Fashions & Home Stores, Jeddah, KSA

Responsible for managing the day-to-day operation of the store, as well as setting customer service standards, and launching initiatives to hit sales targets. As well as developing and motivating a team, whilst ensuring everyone adheres to company policies and procedures

• Maintaining inventory by checking merchandise to determine inventory levels, anticipating customer demand.

• Monitoring product availability levels throughout the day and replenish stocks to ensure 100% availability.

• Making sure merchandise are correctly priced up and that pricing procedures are followed.

• Preparing reports by collecting, analyzing, and summarizing information.

• Maintaining quality service by establishing and enforcing organization standards.

• Contributing to team effort by accomplishing related results as needed.

• Actively monitoring competitor activity.

• Checking all retail stock deliveries.

• Making sure that all cash and stock handling procedures are followed in line with audit and security requirements.

• Organizing and chairing meetings with senior manager and key staff.

• Meeting with the store manager to update them on performance.

• Training store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.

• Evaluate competition by visiting competing stores, gathering information such as style, quality, and prices of competitive merchandise.

• Attracting customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.

• Promoting sales by demonstrating merchandise and products to customers.

• Helping customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.

• Preparing sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

E X P E R T I S E

Inventory Management

Training & Development

OCT

2010

SEP

2009

Planning & Problem Solving

JUL

2008

Marketing

Purchase

Logistics

Luxury Retail Operations

Retail Sales

Merchandising

Leadership

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