Administrative Assistant Customer Service
Resume:
Curriculum Vitae (C.V)
Personal Information:
Name: NANNIA MARY
Gender
Female
Date of Birth
December 29th 1996
Place of Birth
Kakuma Kenya
Nationality
South Sudanese
Marital Status
Single
Address
Munuki block A, Juba South Sudan
Mobile
Tel. +211-0929483004
************@*****.***
Personal profile statement
A motivated, adaptable and responsible business administration graduate. I have acustomer-based approach to work and astrong drive to see things through completion. I aswell have passion tfor learning and developing new and existing skills. I have good communication skills which have enabled me to build strong relationships with colleagues at work and customers.
EDUCATION BACKROUND
Year
Institution
Education certificate
2017-2021
Makerere University Business School
Bachelors of business administration( BBA)
2015-2016
Kisubi High School
Uganda Advanced Certificate Of Education(UACE)
2011-2014
Kisubi Mapeera Secondary School
Uganda Certificate Of Education(UCE)
2004-2010
Kiwafu Primary School
Primary Leaving Examination( PLE)
EMPLOYMENT BACKGROUND/EXPERIENCES-:
MOST RECENT POSTS FIRST)
YEAR
EMPLOYER/ COMPANY
POSITION/ TITLE
DUTIES AND RESPONSIBILITIES
1st December 2021-present
Zeregaber General Trading Company Limited ( Southsudan)
ADMINISTRATIVE ASSISTANT
Preparing administrative reports.
Managing office stock and placing orders
Entering and maintaining data into the information systems
Dealing with customer feedback
Going for deliveries and ensuring that the goods reach the clients.
Maintaining contact with clients
Quoting prices and sending to our clients
Replying to emails.
Preparing delivering notes and invoices for the goods to be delivered.
Mainting and updating suppliers files.
General accountabilities
Organising and Maintaining confidential and general files.
Preparing reports and presentations.
Acting as acertifying officer up to the authorized limit
Assisting in overseeing activities related to office maintenance.
Filling tender documents.
1st july 2020- 30th September 2020
MSF Holland South Sudan, Juba
Internee( procurement Department
Sending and replying emails.
Sending RFQS to the suppliers
Maintaining accurate records .
Producing reports on stock value
Maintaining accurate filling.
Answering queries by employees.
Receiving and verifying goods that are delivered by the suppliers
1st June 2019-31st july 2019
Roofings Limited Uganda
Internee( imports department)
Assisting customers with finding products of their choice
Keeping daily records
Filling and photocopying documents.
Verifying goods that arrive at the company and ensuring they are of good quality and quantity
Providing the best customer service at all times and situation.
Replying to emails.
SKILLS:
Excellent communication skills which have enabled me to build strong relationships with colleagues at work
Interpersonal skills demonstrated in the ability to serve customer and working relationship with staff
Dealing with stressful situation in acalm and professional manner
Microsoft word
Microsoft excel
Leadership skills
Teamwork
LANGUAGES.
English: Excellently spoken and written
Arabic: fluently Spoken
Kiswahili: spoken
Didinga: fluently spoken
Luganda: both spoken and written
HOBBIES
Reading novels
Socializing with friends and family
Travelling
References:
Name
Company/Organization
DESIGNATION
Contact details
KIden Stella
Zergaber General Trading
Manager
+211-*********, +211*********. ***************@*****.***
Mr. Dhuer Athor
MSF Holland
Supervisor
Mr. Joseph Abilla
Roofings Limited Uganda
Human Resource Manager
Contact this candidate