Personnel Manager Operations
Resume:
Patricia Vigliotti
Wappingers Falls, NY 12590
email: ads13b@r.postjobfree.com
Objective
Forward thinking individual with refined interpersonal and multi-tasking skills. Looking to join a progressive organization as a Human Resources manager to provide high end support in the human resources department.
Work Experience
Assistant Club Manager
BJ's Wholesale Club Yorktown Heights, NY 2021-present
Effectively lead the team by managing with vision and purpose, clearly communicating and giving directions, and validating results. Creating a culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
*Manage talent and build a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
*Exhibit strong decision-making capabilities that align with strategic priorities and support the achievement of operational goals and objectives.
*Control operating costs and establish operational efficiencies.
*Ensure operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP within the departments.
*With the club management team, responsible for achieving financial targets including sales, profit and performance. Review budgets, plans, and P&L to ensure achievement of key targets.
*Embrace the company’s core values/purpose and ensure the team members do the same.
Operations Manager
BJ's Wholesale Club, Yorktown Heights, NY 2017-2021
Responsible for training and managing the operational and merchandising areas.
*Manage all operational and merchandising areas to ensure compliance with policies and procedures including shrink, expense control, human resources, payroll labor and scheduling.
*Develop and administer procedures and processes to ensure compliance with operational and merchandising policies.
*Ensure the building, equipment, furniture and fixtures are properly maintained and in working order.
*Manage the club’s budget, including payroll, repairs and maintenance and other controllable expenses to achieve planned profit.
*Develop team members and managers for internal growth and assist with the hiring process.
*Perform management functions in the absence of the general manager.
Asset Control Manager
BJ’s Wholesale Club Yorktown Heights, NY 2017-2017
Responsible for safety, loss prevention, receiving and inventory control. Oversee and direct the work of team members in the asset protection and receiving/inventory control departments.
*Perform safety inspections. Instruct on accident prevention techniques and assist in accident investigations. Handle worker’s compensation and general liability rates.
*Develop/teach loss prevention programs. Investigate internal and external theft.
*Manage receiving and inventory control functions. Oversee count programs and drive operational shrink deterrence. Report shrink results.
*Process and ensure the accuracy of damaged and defective returns.
*Develop effective and productive teams in the asset protection and receiving/inventory control departments through selection, training, managing, evaluating performance, coaching, motivating and disciplining when necessary.
Human Resource Manager
BJ's Wholesale Club, Monroe, NY 2012-2017
Responsible for administering the programs, policies and procedures of BJ's Human Resource Department.
*Regularly provide direction and guidance to team members regarding company policies. Acting as a mediator between team members and management on conflict resolution and/or team member relations matter.
*Creating and controlling complete scheduling process for all team members, ensuring a productive workforce is available within the payroll budget.
*Ensuring Club Payroll is completed accurately and timely on a weekly basis, and ensuring all payroll records are maintained properly.
*Managing and directing the activities of the Human Resource Clerical.
*Actively recruiting, screening, interviewing and hiring team members.
*Conduct all new hire orientations and training.
*Administering all personnel paperwork, including completing and processing new hire paperwork, wage increases, promotions, separations, worker’s compensation and unemployment claims.
*Conduct benefits orientations and oversee annual benefits open enrollment.
Assistant Store Manager
Bed Bath and Beyond, Poughkeepsie NY, August 2006 – April 2012
Patricia Vigliotti / Page 3
Personnel Manager
Walmart Stores, Inc. Fishkill, NY August 1993 to August 2006
Education 1984-1986
Stony Brook University
Stony Brook, NY
Business administration / Human Resources
Languages
English
Spanish
Currently enrolled for PHR
References
Chris George / Club Manager / BJ's Wholesale Club / 845-***-****
Valerie Belton / Store Manager / Walmart Stores Inc. / 845-***-****
Joann Krieger / Operations Manager / Bed Bath and Beyond / 845-***-****
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