Medical Billing Specialist

Sandra White

Cumming, GA ***** 404-***-**** ***************@*****.*** linkedin.com/in/sandralwhite/

Medical Collections Specialist Insurance Claims Specialist Medical Biller

Summary of Qualifications

Medical Billing and Coding degree medical billing and coding certificate from DeVry University in preparation for completing the Certified Coding Associate (CCS) exam through American Health Information Management Association (AHIMA). Taking classes for CCS exam through AHIMA.

Over 20 years of customer service experience with written and verbal communication including collaborating with clients on accounts receivable resolutions.

Strongly developed administrative skills including account documentation, detailed document review, and data entry.

Core Competencies

Licensed Notary

45 WPM Typing

Ten keys by touch

Medical Terminology

HIPAA Policy and Regulations

Microsoft Office Suite

Patient Resolution Focused

Teamwork

Task prioritization

Active Listening

Billing and account research

Verbal and written communication

Documentation

Reliable

Adaptable

Excel

Word

Outlook

AS400

Education

DeVry University – Online Completed October 2022

Medical Billing and Coding Certificate, GPA 4.0/4.0

Key Coursework: Fundamentals of Human Anatomy and Physiology with Lab, Pathopharmacology, Basic Medical Terminology, Health Information Processes with Lab, International Classification of Diseases Coding I and II with Lab, Current Procedural Terminology Coding with Lab, Health Insurance and Reimbursement, Coding Practicum and Review,

Training in CMS-1500 Forms and UB-04 Forms. Legal and Regulatory Issues in Health Information.

Palmer Business School, Charleston, SC

Associate Degree in Business and Secretarial Science

Work Experience

AMERICAN EXPRESS Alpharetta, GA April 2017 -November 2020

Management Office of Disbursement Loan Officer

Reviewed provided report to determine client outreach and complete approximately 72 outbound calls with a company goal of 60 calls per day.

Documented client accounts and reports to schedule necessary follow up and outreach.

Assisted American Express business clients with inquiries and problem resolution

Printed and distributed client statements.

Researched client accounts to reconcile account discrepancies and processed payments accordingly.

Sandy Springs United Methodist Church – Sandy Springs, GA June 2015 – October 2016

Finance Manager

Managed collections, accounts receivable, and accounts payable.

Completed deposits and reconciliations.

Reported and posted payments.

Assisted customers over the phone.

Completed payroll through ACS.

Distributed account statements quarterly and yearly.

Handled all new and current employee paperwork, pension paperwork and

banking direct deposits.

Handled all verification of employees.

Cut checks to pay all vendors

Entered payroll

Roto Rooter January 2008 – July 2015

Accounts Receivable/Collections Manager

Posted AR and balanced the general ledger

Handled all collections

Answered phones

Served as a back up to the Office Manager

Handle bankruptcies and file lien

Settled disputes with vendors, customers, and insurance companies

Professional Certifications/Licensing

Public Notary April 2000 – Present

Georgia State Notary

Professional Associations

American Health Information Management Association, Member November 2021 – Present

National Honor Society September 2022 – Present

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