SB
SHARON BALL
Professional Summary
Dependable Receptionist with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Personable with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Work History
Aston Carter - Office Assistant
San Diego, CA
07/2017 - 08/2018
LHH - Receptionist Assistant
San Diego, CA
10/2014 - 05/2017
● Completed clerical tasks such as filing, copying and distributing mail. Interacted with customers by phone, email or in-person to provide information.
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Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
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Executed record filing system to improve document organization and management.
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Maintained staff directory and company policy handbook for human resources department.
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Prepared meeting materials and took clear notes to distribute to stakeholders.
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Managed multi-line telephone system and greeted claimants during office visits.
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Prepared, collected and distributed outgoing and incoming mail and packages.
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**********@*****.***
Muncie, Indiana 47302
Skills
● Google Drive
● Microsoft Excel
● Oracle JD Edwards EnterpriseOne
● Time Management
● Customer Service
● Organizing and Categorizing
● Record Sorting and Filing
● Microsoft Windows
● Event Planning
● Mail Sorting and Distribution
● Scheduling Meetings
● Calendar Management
Education
04/2018
Blackstone Career Institute
Allentown, PA
Paralegal Certification: Paralegal
06/2016
Stratford Career Institute
St. Albans, VT
Paralegal Certification: Paralegal
Compass - Receptionist Clerk
San Diego, CA
02/2012 - 08/2014
● Greeted numerous visitors, vendors and interview candidates.
● Resolved customer problems and complaints.
Confirmed appointments, communicated with clients and updated client records.
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● Answered central telephone system and directed calls accordingly. Scheduled and confirmed appointments and meetings for senior management team.
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Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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● Answered central telephone system and directed calls accordingly. Kept reception area clean and neat to give visitors positive first impression.
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Provided clerical support to company employees by copying, faxing and filing documents.
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● Responded to inquiries from callers seeking information.
● Managed multiple tasks and met time-sensitive deadlines. Answered phone promptly and directed incoming calls to correct offices.
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