Sales Associate Administrative Secretary

* * * * *

Aleli Bonquin AGDA

Block *, Street *, Lane 1, Salmiya, Kuwait

+965-******** / ****************@*****.***;

PROFESSIONAL HIGHLIGHT

Experienced Real Estate Marketer both leasing and selling with a demonstrated history of working in the retail industry. Skilled in Purchasing, Negotiation, Shipping & Receiving, Sales, Communication, and Customer Satisfaction. Strong marketing professional with a Bachelor of Science in Commerce focused in Management from San Sebastian College - Recoletos de Manila.

SKILLS AND STRENGTH

• Selling and Telemarketing

• Customer Relation Management

• Purchasing

• Sales and Visual Merchandising

• Social Media

• Manufacturing

• Management

• Proficient in MS Office: Word, Excel, PowerPoint, Microsoft Outlook

• Strong Problem Solving Ability

• Flexible

• Can work under minimum supervision

• Interpersonal Skills

o Team Leadership

o Strong and independent

WORK EXPERIENCE(S)

Bait 22 Co. Administrative Secretary 28 Dec. 2020 to Present Kuwait

Reporting to the Management and performing secretarial duties such as typing, editing, and formatting reports and documents

Entering data on the Odoo System, maintaining databases, and systematically filing important company documents.

Coordinating/Liaising with the owners and communicating with the staff at the production department.

Arranging & scheduling meeting appointments, measurements and other communication related to the projects with respective clients.

Preparing expense reports, Purchase Orders, and other similar reports.

Managing office supplies and ordering/purchasing new supplies as needed

Calling/Hiring maintenance vendors to replace or repair damaged production machines and equipment.

Assisting the company with job postings and interviews. 2 P a g e

Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and sending notice to clients for outstanding balance.

Coordinates with vendors to book and purchase the needed materials for each approved project enable to run for production.

Prepares and compile attendances, sick leave, vacation leave forms for the company employees.

Coordinates with Owners and Liaison Company for the documentation needed in processing employee visas and other related matter

Issue and monitor stock of the staff uniform

Coordinate with Interior Designer and Lead Carpenter on the daily work schedule of the staff at the production

Schedule delivery, maintenance, and repair; dispatch respective staff to the assigned work on the site.

Monitor the stock of the available material and request for the replenishment or order if necessary.

Assist on dealing with clients by providing the wood samples, fabric, hardware, and other materials required by client’s during the meeting and presentation.

Prepares Project Contract and Quotations for prospective clients.

Updates various reports to monitor the progress and stages of work for each respective client.

Coordinate the in-and-out delivery of the materials to company rented warehouse

Coordinate with the company Accountant for the expenses and other relevant accounting tasks.

Keeping and monitoring showroom samples readily available for client’s presentation and references

Monitoring the cleanliness and tidiness of the showroom and production area

Performing other relevant duties when needed.

House Living Co. Marketing & Business May 01, 2019 to Sept. 2020 Kuwait Development Executive

Identifying new sales leads

Researching organizations and individuals online to identify new leads and potential new markets

Researching the needs of other companies and learning who makes decisions about purchasing

Contacting potential clients via email or phone to establish rapport and set up meetings

Planning and overseeing new marketing initiatives

Contacting clients to inform them about the availabilities of apartments

Coordinating with the clients for their bookings of photoshoot, video shooting and event to be held in the company property.

Reporting directly to the owner for the development of the business Q8REALTOR Co. W. L.L. Marketing Officer Jan. 2015 to April 2019 Shaikha Complex, Salmiya Admin Assistant Sept. 2014 to Jan. 2015 Kuwait Secretary June-Sept. 2014

Create a Marketing plan, program, and strategies to promote and properly market the company’s available properties and projects and validates it when the needs of the market.

Analyze the performance of the Department.

Provide scoring to Leasing Executives through analysis of their Daily Achievement Report

Assist in analyzing pricing positions. Provide an estimate of the rental structure of the properties to the market.

Conceptualize and develop offer letter to the client based on their lease-out needs as a result of telemarketing efforts, walk-ins and call-in inquiries by the Leasing Executives.

Lead the ocular inspection requested by clients to completely explain the features and facilities of the unit/property prospected by a client.

3 P a g e

Negotiate for both the property owner and the client the terms and conditions of Leasing

Coordinate with the Facilities Officer to ensure that the unit/apartment in the Manage Properties to be occupied is in good condition and to determine whether there are still improvements or repairs that need to be done prior to the client’s move-in date.

Ensure that the database of inventory of properties and inquiries are aptly and properly completed to serve as a reference for future and other inquiries and to monitor whether the committed quota is met.

Conduct corporate visits with Leasing Executives to help in closing corporate deals as when necessary

Interact on a regular basis with residents-tenants to know their problems, concerns, comments, observations, and suggestions to maintain and/or improve business relationship with residents-tenants.

Study residential/commercial rates and other negotiations of competing companies in specific areas and determine expenditure, which is necessary to obtain leases and other contracts to ensure that the company remains competitive.

Exhibits personal integrity, commitment, and loyalty; drive the importance of ethics and adherence to company’s Rules and regulations throughout the organization.

Coordinate with managers/officers in developing and promoting business plans and programs for the company

Continuously follow through with the Leasing Executives their daily, weekly, and monthly reports and status of their assigned clients then submit to the Managers of the Company

Handle all aspect of team management such as reviews, coach, and development of the marketing staff and other tasks that deal with customers and clients.

PINK MOON Boutique Co. Store Manager

Gulf Road, Dec. 20, 2009 to May 31, 2014

Kuwait City

Company Profile: The First Online Boutique in the Middle East carrying a variety of international brands.

• Manages the whole operation of the store

• Handle tasks concerning customer grievances, customer data and feedbacks

• Track the inventory and provide effective methods to maintain the quality of the unsold items; avoid lost and damages to minimize the cost

• Coordinate with company official courier (FedEx, Aramex, DHL) for the dispatch of international and local online orders

• Perform proper cash management

• Update all the new arrival, pricing, and stock replenishment

• Provide the monthly report to the owner

• Analyze the sales performance of the store and implement effective measures and strategies to improve the sales KENZO Senior Sales Associate

Al Yasra Fashion Co. Nov. 01, 2008 to Sept. 10, 2009 Salhiya Complex, Kuwait City

Welcoming customers by offering a smile and greeting them, asking if they need help with anything

Directing and escorting them to different isles, counters, and racks, recommending items

Guiding the customers about the product by providing enough information and advice

Establishing a rapport, building customer confidence, and then helping them make selections, offering opinions and suggestions from time to time

Documenting sale records by updating or creating customer profile records

Processing payments by totaling purchases, handling checks, cash, debit and credit cards, or any other promotional cards and coupons

4 P a g e

Keeping the customers updated by means of constant notifying regarding the customer preferred sales, and future products of potential interest

Playing along with the team and contributing to collective effort by accomplishing the expected targets

Answering and addressing all customer questions, complaints, and concerns in a quick, efficient, and friendly manner

Demonstrating live how the merchandise works

Quoting prices and discounts, as well as credit terms, trade-ins, warranties, and delivery dates

Assisting in displaying merchandise

Stocking shelves with products

Balancing cash registers with receipts

Reporting complaints, problems, and discrepancies to the supervisor

Attending to customer exchanges and refunds

Working closely in line with the rules, especially with brands

Attaching price tags to products on the shop floor

Keeping an eye open for shoplifters and sham credit cards

Helping customers with any product or service they need information about

Showing customers to properly take care of the merchandize

Explaining the pros and cons of using a certain item and honestly guiding the customer into buying a product after closely considering his or her requirements

PINKO/SANDRO FERRONE Sales Associate

ARAB GULF CO. Dec. 13, 2006 to Oct. 30, 2008

(AMERICANA)

Kuwait

Receive and check items with respective packing list and provide necessary documents for any discrepancy and damages

Ensure that the items are organized, neatly displayed, folded and replenished to avoid lost and damages

Deliver professional customer service and turn good relationship with clients into sales

Track the inventory and provide effective methods to maintain quality of unsold items, avoid lost and any damages to minimize the cost

Maintain the visual merchandise and price all the items prior to display

Handle the cash till fast and accurately and prepares documents necessary for the banking transactions

Manages the shop in the absence of manager

Perform operation of each station in the absence of another staff

Assist in the monthly inventory and prepares requisition for the item needed for the operation POWERTECH TECHNOLOGY INC. Production Operator/Technician No. 879 Sec., Li To Shan Rd., April 27, 1999, to Mar. 31, 2004 Hsinchu, Taiwan 305, R.O.C

Perform machine quality control

Perform product quality control

Prepares various report of the production process

Assist in the needs of the operators of the production area PHINMA PROPERTY HOLDINGS CORP. Project Employee

Salcedo St., Legaspi Village Sept. 18. 1995 to Dec. 11, 1998 Makati, Philippines

5 P a g e

Conducts presentation to different company in marketing the projects

Process commissions of brokers and agents for their sales

Coordinates buyer for move-in and inform them about the development of their unit, unpaid accounts and send them a notice for schedule of payments

Conducts preliminary interview with prospective buyers to determine if they are qualified to purchase a house and lot package through various financing institution

Receives and collates from buyers required documents for submission to respective lending institution for their evaluation and processing

Receives payments for reservations and equities and issues corresponding provisional receipts

Prepares various report such as master list showing the names of all buyers as well as the status of the submission of documents

Determines progress of sales by constantly updating monitoring charts

Prepares documents to be submitted to accredited lending institution for the approval of loan release and loan take- out

Accommodate inquiries regarding sales and status of client accounts TRAINING AND SEMINARS ATTENDED

AMSPEAK (American Speak)

Call Center Institute

Ortigas Center, Pasig City

Aug. 29 to Sept. 02, 2005

NATIONAL UNION OF STUDENTS OF THE PHILIPPINES

January 16 to 22, 1992

La Vista Resort, Pansol Laguna,

The Philippines

TOTAL QUALITY MANAGEMENT

December 14, 1994

San Sebastian College Little Theater

Manila, Philippines

TELEPHONE MANAGEMENT

Aug. 14, 1996

Kalayaan Executive Dining Room

Salcedo Street, Legaspi Village,

Makati, Philippines

LANGUAGES

ENGLISH Fluent (Reading, Writing, Speaking)

ARABIC Learning

EDUCATIONAL BACKGROUND

A degree holder of Bachelor of Science in Commerce major in Management San Sebastian College-Recoletos, Manila, Philippines 6 P a g e

PERSONAL DATA

Nationality Filipino

Religion Catholic

Status Married

Height 5'5"

Gender Female

CHARACTER REFERENCES

Available upon request.

Contact this candidate