Bartender Customer Service

Amy Bonnett

Bartender

228-***-**** *********@*****.*** Ocean Springs, Mississippi 39564

CAREER OBJECTIVE

Results-oriented professional with 24 years of experience and a proven knowledge of liquor, beer, wine, and a working knowledge of food prep and service. Aiming to leverage my abilities to successfully fill the mixologist role at your company.

EXPERIENCE

BANQUET BARTENDER, Gulfport, Mississippi

Centennial Plaza,

• Read and understand all particulars of Banquet Event Order, including start time, number of guests and beverage requirements. Set up bar accordingly.

• Greet patrons promptly and cordially, exhibiting excellent guest service skills.

• Provide beverage service to guests in a professional and courteous manner consistent with established standards and levels of excellence. March 2019-Present

BANQUET BARTENDER, BILOXI, Mississippi

White House Hotel,

• Read and understand all particulars of BEO, including start time, number of guests and beverage requirements. Set up bar accordingly.

• Made fresh juices for each shift

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Provided efficient and courteous service to customers at all times.

• Followed bar recipes for consistent drink quality and aesthetic. May 2014-Present

OWNER/MANAGER, Ocean Springs, Mississippi

Love & Aesthetics,

• Built solid foundation of business acumen, technical skills, and proven practices for daily operations.

• Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.

• Prepared staff work schedules and assigned specific duties.

• Planned store layouts or designed displays.

• Preformed payroll as well as accounts receivable and payable. September 2017-September 2022

BANQUET BARTENDER, BILOXI, Mississippi

IP Casino,

• Read and understand all particulars of Banquet Event Order, including start time, number of guests and beverage requirements. Set up bar accordingly.

• Work with banquet Captain and team to ensure everyone is on the same page and event runs smoothly.

• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. December 2010-December 2016

• Greet guests in a courteous and friendly manner. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control.

LOBBY BARTENDER, Gulfport, MS

Courtyard by Marriott, May 2008-July 2015

• Created new and exciting cocktails and beverages based on item availability and seasonal interest. Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.

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• Greeted patrons promptly and cordially, exhibiting excellent guest service skills. EDUCATION

BACHELOR OF SCIENCE (B.S.) IN GENERAL PSYCHOLOGY, Hattiesburg, MS University of Southern Mississippi, December 2012

CERTIFICATE OF COMPLETION IN CULINARY ARTS, Biloxi, MISSISSIPPI Culinary Learning Center, August 2011

SKILLS

High-Volume Environments Business Operations Inventory Management Professional Service Standards TIPS Certified Cash Handling And Management Bar Operations And Logistics Food And Beverage Service Teamwork And Professionalism Event Preparation Creative Mixology Private Events And Catering Banquet Events Good Conversationalist Liquor, Beer And Wine Knowledge Outstanding Customer Service REFERENCES

References available upon request

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