Project Manager/Scrum Master

JAMES TAKEM

SALESFORCE PROJECT MANAGER/SCRUM MASTER

**** ****** **. #***, ********, TX 77706

Tel: +1-623-***-**** ************@*****.***

Project Management, Waterfall & Agile, Strategic planning, Process Improvement, Cost Estimation, Automation, Dependency & Risk Management, Information Radiator, Continuous Improvement, Agile Coaching, Product Roadmap & Development, Agile Maturity, Change Agent, Human Centered Design

7 years of experience, expert in agile and waterfall methodologies known ability to produce high-quality deliverables

Solutions-driven Business Analyst/Scrum Master leading cross-functional teams and driving Business Consulting, Process Innovations, Risk and Compliance, Product Development, Application Technology

End-to-end Project Management including stakeholder engagement, project feasibility, benefits value mapping, team management, risk/change management, delivery reports

Ability to influence, persuade, lead and motivate the team and project sponsors in order to achieve the various goals and objectives of the project, excellent interpersonal skills, capable of developing effective relationships across the department and engaging with the people in effective way to deliver outcomes.

Collaborative leader, proven ability to lead and develop teams, who works extremely well in dedicated and matrix team environment and cross functionally.

Translated business requirements and/or initiatives into a conceptual solution described through Epics and Stories and application of abstraction to ensure the right level of detail to the key stakeholders.

Performed the Scrum Master role managing cross-functional teams, bringing transparency and facilitating events - Sprint Planning, Estimation Workshops, Daily Stand-ups, Sprint Review, Fun Retrospectives.

Stakeholder Engagement

Requirements Lifecycle

User Stories and Process Mapping

Budgeting & costing

Project Documentation

Quality Assurance

Agile @ Scale

Project Scheduling

Team Management

Risk/Change Management

Automation

Process improvement

Business Intelligence

Cross Functional Supervision

Sprint Planning

Estimation Workshops

Daily stand-ups

Sprint Review

Retrospective

Technology Summary

SDLC Methodologies

Agile Management Tools

Scrum, Agile, Waterfall, Kanban,

JIRA, Confluence, Miro, Rally, Story Mapping, Capacity Planning, Skill assessment, Agile Maturity, Risk register, Dependency mapper, Remote collaboration, Fun retrospectives

Experience

COMCAST FEB’ 22 – TILL DATE SCRUM MASTER

Responsibilities:

Working effectively within the Scrum Team to facilitate the removal impediments and track them in Jira

Guiding the team through continual improvement process and best practices.

Facilitating scrum master community of practices.

Ensuring conducive environment which fostered self-organizing and self-managing team.

Empowering the Scrum team with regular inspect and adapt opportunities

Facilitating all Scrum Events including Product backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective.

Coaching the team as a whole and as individuals to strengthen skillsets, encouraging them to become a self-organizing, collaborative unit.

Using JIRA to track work in progress and report on data trends.

Planning and tracking sprints closely and helping the team to focus on commitments & delivery

Communicating team velocity and sprint/release progress to the teams and management

Organize & facilitate Team and organization Agile maturity

Facilitate retrospectives using innovation games techniques and closure of action items on improvements

Reflecting and radiating the metrics like burn down chart progress, quality, and velocity continuously to the team and various stakeholders

Prepare various dashboards in Jira which reflects risks, dependencies, impediments

Help Product owner with effective management of Features, Epics, Stories and prioritization

Ensure INVEST criteria is met for all the user stories in backlog

Effectively supporting the Delivery Squad through changes in objectives and re-prioritization of requirements.

Working with the Product Owner in Creating Epics, Features & Stories for the team.

Gathering and reporting on metrics to provide insight, identify bottlenecks for resolution and highlight opportunities to optimize delivery and value.

Coordinating ad hoc meetings as needed for communication across teams to share information, updates and hold problem-solving discussions.

Charter SPECTRUM NOV’19 – JAN’ 22 SCRUM MASTER

Worked closely with the Product Owner assisting in defining the product goal & roadmap

Worked effectively within the Scrum Team to remove impediments and track them in Jira

Guided the team through continual improvement process and best practices.

Ensured conducive environment which fostered self-organizing and self-managing team.

Empowered the Scrum team with regular inspect and adapt opportunities

Encouraged the Dev team to keep sprint backlog up to date

Facilitated all Scrum Events including the Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog Refinement. Workshops with stakeholders.

Assisted in defining and deploying the forward order processes and facilitated the continuous improvement of the existing process.

Assisted Product Owner in the creation of Epics, Features & Stories for the team.

Planned and tracked sprints closely and helped the team to focus on commitments & delivery

Facilitated scrum Masters community of practices.

Communicated team velocity and sprint/release progress to the teams and management

Organized & facilitate Team and organization Agile maturity

Facilitated retrospectives using innovation games techniques and closure of action items on improvements

Ensure the team is self-organizing and operating to maximize productivity and continuously improving.

Demonstrates ability to improve the way teams work with solid understanding of: DevOps, Cyber Security, Data, Micro services, Digital & development stacks.

Demonstrates awareness and deep understanding of team metrics (e.g. velocity/cycle time) to identify barriers, champion their removal towards overall team effectiveness.

Work closely with Product Owner and Stakeholders to develop good backlog practices, goal-based roadmaps, product vision and the concept of value creation.

Worked with management to identify and assist in the removal of organizational impediments.

Coaching the organization on the Agile adoption. Identifying anti-patterns and coaching the organization to resolve them.

Collaborate with other shared service departments to align around Agile practices

DAIKIN TEXAS TECHNOLOGY PARK (DTTP) NOV’16 – OCT’19 PROJECT MANAGER/ SCRUM MASTER

Responsibilities:

Effectively guided scrum and Kanban teams

Created working agreements, establishing and helping the teams by all means to achieve their Sprint Goals

Facilitated retrospectives using innovation games

Educated and coached the teams on usage of Jira & Confluence tools

Took ownership to drive through resolutions of issues or blockers, coordinate directly with other development/product teams on inter-dependencies or through scrum-of-scrum ceremony

Helped Product owner with effective management of backlog

Ensured INVEST criteria is met for all the user stories in backlog

Ensured the teams are adhering to the DOR and DOD criteria

Optimized workflow efficiency, lead the ceremonies and ensured smooth delivery

Educated and ensured Agile/Scrum implementation methodology, practices, values and framework are adhered to by team members, while resolving impediments by coordinating and collaborating with cross-functional team

Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work

Coordinated with the scrum team in Daily Scrum Meetings, Sprint Planning Meetings, Sprint Review Meetings, Sprint Retrospective Meetings and Backlog Grooming meetings

Contribute to ongoing process improvement initiatives to implement best practices for Agile and Traditional Project Management

GTZ-MINEF FEB ’10 – SEPT’16 PROJECT MANAGER

Co-ordination of project implementation and execution in accordance with project specifications.

Direct supervision of field and Office staff seconded to Mobile Switching Centers (MSC) creation projects.

Communicating with the Local Project Manager on status of ongoing projects.

Working with the Field technical Manager on quick solutions to blocking points in normal project execution.

Creation of Planning Schedules, delivery requests, work orders, etc for customer operations.

Mediating with Sub-contractors for supplies and technical services.

Responsible for planning, procurement and execution of the project making sure datelines at strictly adhere in every activity while facilitating removal of any such impediments that would be a hindrance.

Served as first point of contact for any issues or discrepancies arising from various heads of departments in the organization, resolve same where possible/not possible before escalating to higher authorities, as project representative.

Managed risks at all levels of the Project.

Defining project success, writing the project management plan, directing and managing project work, initiating project changes, developing a project budget, monitoring the project budget and schedule status, dividing the project into tasks, creating the schedule, monitoring schedule progress, determining resources, procuring resources, negotiating contracts, acquiring the project team, determining the project team roles and responsibilities, developing the project team, motivating the project team, acquiring the project resources, monitoring and controlling project resources, determining the project scope, preventing unauthorized scope change (scope creep), identifying stakeholders, managing stakeholder expectations, communicating with stakeholders, creating project updates, determining quality standards, quality control, identifying risks, analyzing risks, developing risk response plans and closing the project.

EDUCATION

IT Professional Graduate (MyComputerCareer)

Certified MTA -Security Fundamentals

Certificate in Pathways Personal Development Program

Certificate in Pathways Professional Development Program

Certified Scrum Master

Certificate in Management

Certificate in Project Design Proposal writing and Fund raising

Bachelor of Science Degree in Computer science

COMPUTER SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)

Virtual Platforms: Skype for Business and WebEx, Microsoft Teams, Zoom

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