Sales Associate Customer Service

Yiliana Romero

Mobile: 904-***-****

Email: **********@*****.***

Fluent in English and Spanish (Speak, Read & Write), Proficient P.C., Microsoft Office Suite and Internet usage. Reliable, and fast learner.

Work Experience

Sales Manager

Metro PCS, December 2018 -Present

Responsible for customer satisfaction regarding any service provided in the store and the audit of each account to try to make the best sale possible (Top sales performer in the store). Also, cashier responsibilities including counting tills at the beginning and end of each shift, creation of closing reports and deposit the cash earned at the end of the day. Care Coordinator

One Call Care Management, June 2017 – December 2018 In charge of making the appointments for the patients for Physical Therapy, responsible for patient’s satisfaction and provide the best service over the phone. Also take care of the schedule of all the patients to make sure the clinic receive the right information for the appointment.

Electronics Department Sales Associate

Walmart electronics, May 2016 - July 2017

Main responsibility to provide excellent customer service, answer all the customer’s questions. Also, to set up merchandise on display, update labels, activate phone accounts for customers, maintain a cash register in order to charge, exchange and refund customers in an accurate manner.

Education

FSCJ_ Accounting Major Currently Enrolled

Englewood High School graduated in 2018

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