Entry Clerk Data

Chade’ A. Charlton

#** ****** ***** ******, ******* 1-242-***-**** **************@*****.***

Education

OFFICE ASSISTANT CERTIFICATE DECEMBER 2019 BAHAMAS TECHNICAL & VOCATIONAL

HIGH SCHOOL DIPLOMA JUNE 2012 C. V. BETHEL SENIOR HIGH SCHOOL Experience

RECEPTIONIST/DATA ENTRY CLERK LEISURE TRAVEL AND TOURS FEBRUARY 2020- MARCH 2020 JANUARY 2022- MAY 2022

• Maintained accuracy while entering high-volume data into designated fields.

• Minimized errors by contacting document owners to resolve questions, inconsistencies, and missing data.

• Organized day to day transportation movements.

• Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision.

• Answered questions regarding bookings and time, pricing, and policies.

• Answered 30+ calls per day using multi-line system and took messages or directed callers to correct personnel.

GENERAL SERVICE WORKER BAHAMAS CUSTOMS OCTOBER 2014- FEBRUARY 2020

• Opened, sorted, and delivered mails while preparing outgoing mails. Filing employee documents in correct jackets.

• Preparing and packing mails for the family islands.

• Helped and average of 80+ callers reach desired personnel and offices with efficient transfers. While answering customer questions about policies and procedures with friendly and knowledgeable approach.

• Facilitated smooth communication between personnel, documenting and relaying messages.

• Created an easier way to sort mail, while running the section on my own.

• Referred unresolved customer grievances to designated departments for further investigation.

• Hand delivering mail and memorandums to all the various sections.

• Attended a personal development seminar in customer service.

• Maintained effective pace to ensure expedited completion of tasks.

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