Data Entry Customer Service

JESSICA GRIJALVA LEYVA ***************@*****.*** —

602-***-****

CUSTOMER SERVICE (REMOTE)

Professional with experience in a various types of business settings. Understand the importance of good

customer service. Answers all customer questions and concerns quickly with the correct information.

Willing to go the “extra mile” to ensure a satisfied customer. A self-starter who contributes effectively as.

a team member or as a sole contributor with minimal supervision. Bilingual in Spanish. Key skills include:

Customer Service ~ Client Satisfaction - Team Cooperation

Time Management - Organization — Cashiering ~ Stocking - Data Entry

Fluent in Spanish - Microsoft Word

PROFESSIONAL EXPERIENCE

COMMUNITY DENTAL SERVICES OF ARIZONA ~ Phoenix, AZ

Dental Assistant

Assisted dentists in all areas of patient care.

+ Performed teeth cleaning.

© Took X-rays.

+ Explained good oral hygiene to all patients.

+ Assisted dentist with applying fluoride treatments.

APLUS MANAGEMENT LLC ~ Phoenix, AZ

Manager

Managed two apartment complexes owned by A Plus Management LLC. Communicated daily

with property owners and/or management company.

«Polk Terrace Apartments ~30 Units / Bella Vista Apartments ~ 248 Units

- Showed apartments to prospective tenants.

- Explained amenities, renter, and property owner responsi

- Verified application and rental history prior to signing.

- Inspected units for cleanliness prior to move-in.

- Ensured laundromats were clean and presentable to renters.

- Oversaw office administrative such as billing, filing, office equipment repairs.

- Addressed apartment maintenance, ensuring appliances and air condi

working order.

- Performed data entry, documenting information in company database.

SALLY'S BEAUTY SUPPLY — Phoenix, AZ

Sales, Customer Service Associate

Assisted customers in suggesting products and ringing up sales.

Stocked shelves, ensuring product placement met company floor plans.

"Checked out customers’ cash, check, and credit card sales.

EDUCATION

GED, Brookline College, Phoenix, AZ

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