Gabrielle Worth
Receptionist
Jackson, MI *****
***************@*****.***
Detail oriented and enthusiastic receptionist with 10+ years experience; Excels in fast past and challenging environment; Skilled at answering high volume incoming calls while handling in-person client inquiries; Strong customer service and support skills.
Authorized to work in the US for any employer
Work Experience
Office/Gate Attendant
Greenwood Acres Family Campground - Jackson, MI
May 2022 to Present
-Greet guests as the enter and leave the campground
-book, cancel and renew reservations as needed
- take payments and update guest files in the computer
-document activities that go on in campground
-update profiles with all seasonal documents as needed
-keep a clean and welcoming area.
Front Desk Receptionist
Worth Law Office, LLC - Jackson, MI
February 2008 to March 2022
Worth Law Office - Receptionist Jackson, MI - 05/2007-03/2020
-Acted as first person of contact for clients and potential clients and provided friendly, knowledgeable assistance
-Answering screening and forwarding incoming phone calls on multiline phone system
-Receiving and sorting daily mail
-Scheduled and confirmed appointments and court dates, provided clients with appointment reminders and information, updates, and rescheduling
-Gave clients accurate and precise information
-Operate standard office equipment on a regular basis, including a fax machine a copy machine, and a computer .
-Typed and prepared court statements and form memorandums, and reports
-Transcribing and proofreading legal documents as well as dictating Audio files and written notes
-Managing records, projects and calendars to make sure everything functions smoothly
-Proficiency in word processing software including MS Office
Excellent oral and written communication skills
-Prepare invoice to bill clients or pay account expense as well as processing payments and updating accounts to reflect balance changes
-Organizational and time management skills
-Kept reception area clean and neat to give visitors positive first impression.
Education
High school diploma
Lumen Christi Catholic High School - Jackson, MI
July 2002 to November 2007
Skills
Multi-line phone system
Typing
Front Desk
Word Processing
Customer focus
Time management
Multi-tasking
Organizational skills
Verbal and written communication
Organization and planing
Prioritizing
Patients and empathy
Microsoft Word
Transcription
Personal Assistant Experience
Data Collection
Meal Preparation
Proofreading
Certifications / Licenses
CPR/First Aid
January 2022 to January 2024
Took CPR/AED and First aid (adult,child and infant)