Ramp Agent Assistant Manager

Hallone D. Johnson

**************@*****.*** 305-***-****. 3275 Sorrel Court Deltona Florida 32725. OBJECTIVE

To continue gaining experience in the shipping, handling, and aviation business. EDUCATION / CERTIFICATIONS

FAA Airplane, Single Engine, Land (ASEL) Certificate March 1989 Flight Safety Academy – Vero Beach, FL

High School Diploma – Auto Mechanics May 1981

Green Island High School – Hanover, Jamaica

EXPERIENCE

Ramp Agent, Cargo Force – Miami, FL January 2019 – Present Airport: Miami International Airport (MIA)

• Loaded and unloaded cargo aircraft

• Transported aircraft crew to Homeland Security

• Routed and transported USPS mail from incoming flights

• Marshalled incoming / outgoing aircraft

Airport Baggage Recovery Driver, Miami Conveyance – Miami, FL Jul 2017 – Dec 2018 Airport: Miami International Airport (MIA)

• Delivered airport luggage to passengers with delayed or lost baggage

• Loaded and unloaded luggage for transport

Parcel Delivery Driver, Leadership Delivery – Miami, FL Aug 2017 – Nov 2018

• Delivered local shipments for Amazon Prime and Walmart clients

• Scanned, sorted, and loaded parcel for local delivery

• Supported local parcel return services

Valet Driver, Park One of Florida – Miami, FL Oct 2016 – Sep 2017

• Parked and retrieved customer vehicles

• Assisted customers in and out of their vehicles

• Assisted customers with loading and unloading their luggage Restaurant and Loge Manager, Hope Garden Cottage – Negril, Jamaica Jan1982 – Jan 2013

• Managed the staffing and restocking of Hope Garden Cottage

• Maintained the main lodge, kitchen, and guest house areas of the property

• Provided hospitality to local guests and tourists Assistant Manager, Tigress Motorcycle Rental – Negril, Jamaica Jun 2015 – Aug 2015

• Oversaw rental services and contracts to customers

• Supported mechanics with repair and service of motorcycles

• Generated customer inquiries and quotes

SKILLS

Customer Service, Shipping and Handling Support, and Technical Communication

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