Training Performance Team Lead
Resume:
Erica Noski, EdD
INSTRUCTIONAL THOUGHT LEADER
Profile
Driven and results-focused communications professional, writing trainer, and team leader bringing 20+ years of success in identifying and closing learning gaps by designing engaging, meaningful learner experiences for diverse audiences. Talented in creating and managing digital materials that motivate participants to meet and exceed learning goals. Resourceful team player, proudly possessing a proven commitment to all aspects of learning design and the promotion of growth.
Professional Skills
Leadership
●Direct and coach diverse team of 12 as Freshman English Team Lead for 12 years; including delegating project work and providing individualized feedback to ensure exceptional long term program success
●Serve as advisor to Executive Cabinet in the restructuring and design of Cahokia School District's ELA program, including content mapping and creation, maintaining operational productivity, and enhancing client engagement
●Create and lead high-impact “Train the Trainer” events for 120+ SMEs on tech integration in instruction and implementation of research-based best practices to increase learner engagement
●Developed 100% of online instructional materials during COVID shutdown that was utilized by team of 12 and benefited 500+ participants
●Uphold the highest standards of honesty and integrity
Content Design
●Design, develop and successfully deliver 4 virtual and hybrid writing courses that motivate participants to achieve and exceed organizational goals; including recovery course that resulted in 90% learner success rate
●Produce, organize and publish written and audio-visual resources to integrate effective adult learning practices, interactive experiences, and hands-on learning opportunities
●Actively pursue research on relevant best practices, standards and technical resources related to the delivery and maintenance of training and knowledge management
Training & Instruction
●Develop creative approaches to disseminating agency research and policy proposals through digital, print and social media platforms
●Identify and close learning gaps by designing innovative learner experiences and coordinate performance assessments to measure training effectiveness
●Differentiate training sessions by identifying skill gaps based on observations and informal feedback
Editing Writing
●Successfully coordinated and directed creation and distribution of 200+ print editorials
●Describe complicated material in clear, user-friendly language
●Create, distribute and present instructional tools to communicate essential information
●Proofread drafts for format, style, grammar, punctuation, syntax and spelling errors with thorough precision
●Anticipate user experience and revise projects as needed to decrease customer friction
Management
●Enhance company culture by providing exceptional new employee onboarding and training and development
●Inform, influence, and implement new processes based on sound analysis and impact metrics that lead to improved participant experience; including restructuring homebound learning program that benefited 50+ learners
●Provide professional expertise to influence organization's instructional strategies and increase learner success
●Incorporate experience, data analysis and organizational agility to guide decision-making and develop dynamic solutions, programs and policies
Diversity, Equity & Inclusion
●Promote and encourage inclusivity by seeking and incorporating feedback into agency's cultural norms and adapting practices to honor clients' diverse backgrounds and needs
●Partner with SMEs to create plans that ensure client needs for reasonable accommodations are implemented appropriately
●Adept in identifying forms of bias and implementing measures to remain neutral
Collaboration
●Interface cross-departmentally and with outside stakeholders to assess training and resource needs in order to facilitate content curation, manage brand, identify key players and coordinate actions to optimize user experience
●Partner with local universities to provide training for novice educators
●Work closely with team leaders in order to support organization's vision, mission and overall objectives by building strong relationships across a diverse group
Interpersonal and Communication
●Designed agency-wide tech enhancements that increased production and communication
●Listen and communicate effectively with culturally and linguistically diverse populations
●Build an inclusive community of trust where individuals feel safe to express themselves
Organization
●Maintain accurate documentation of training offerings, resources to support program implementation and knowledge management assets
●Analyze training performance reports and support monitoring activities to enable team to identify trends, strengths and areas for improvement
●Manage and maintain LMS repository of training resources and identify strategies to gain maximum value
Achievements
●Consistently exceed performance goals through development of innovative action plans, project management and stakeholder outreach
●Proud recipient of Best Capstone 2022 Award by leadership and key stakeholders for demonstrating professional excellence in impacting education by fostering community
●Recognized by superiors for effective leadership, positive disposition, and exceptional work ethic
Education
EdD, Educational Leadership, Southern Illinois University 2022, Edwardsville, IL
MS, Educational Administration, Southern Illinois University 2004, Edwardsville, IL
BA, English, Southern Illinois University 1999, Edwardsville, IL
Communication Minor
Employment History
Team Lead ELA Instructor, Cahokia CUSD 187, Cahokia, IL
1999 — PRESENT
Realtor, Coldwell Banker Brown Realtors, Belleville, IL
2006 — 2012
Details
Belleville, IL
United States
**********@*****.***
Links
Expertise
Adult & Corporate Learning
Inclusive Leadership
*Authentic Connections*
Engaging Presenter
Tech Enhancements
Emotional Intelligence
Team-Focused Collaboration
Articulate Communicator
Hybrid Competent
Growth Mindset
Focused Strategic
Patient Adaptable
Detail-Oriented
Content Design
Articulate 360
MS Office G Suite
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