Office Assistant Executive

OLLENE ELLEBER

**** * ********** 267-***-**** *********@*****.***

Professional Summary

Dedicated, professional person seeking an opportunity to further develop skills within an organization. Skilled in the use of multiple computer systems and applications. Previous experience with clerical duties. Provides strong customer service skills and the willingness to learn quickly and adapt to a fast-paced environment in the Medical, and Dental Field being a Receptionist.

Education

University of Phoenix

Master of Business Administration

Certificate Track- Human Resource Management August 2020

University of Phoenix

Bachelor of Science in Business Administration September 2016

Relevant Coursework: Accounting, Finance

Experience

Lightbridge Academy August 2022-September 2022

Teacher

Change kids teach changing diapers help in all room

Establishing and maintaining a safe, healthy and nurturing learning environment

Supporting each child’s social and emotional development

Establishing positive and effective family relationships through parent-teacher conferences and daily engagement

Meet the individual needs of the children providing the highest quality of care

Develop Lesson plans

Implement Jenkintown Day Nursery Curriculum

Support our children and families as a member of a team

Establish and maintain a safe and healthy environment

Promote a nurturing and learning environment

Create a multi-cultural learning environment

Engage and encourage creativity through art, music, and play

Plan and implement activities that develop self-esteem and social skills

Participate in staff and training meetings

Germantown Medical Center July 2019-January 2022

Medical Receptionist

Answer telephones promptly and courteously

Greet patients and families as they arrive; coordinate flow through the department

Keep Manager informed of issues or concerns

Use work time efficiently and effectively

Display self-motivating techniques, need no follow up reminders

Complete log of patient status accurately

Answering phone calls, scheduling appointments, verifying insurance eligibility, collecting co-pays, and helping with maintenance of the office.

Advanced Family Smile Care January 2021-Auguest 2022

Front Desk Receptionist

Greeting and welcoming patients to the practice.

Scheduling, rescheduling, or canceling appointments as needed.

Assisting patients to fill out information forms.

Preparing patients’ charts and daily schedules for the dental staff.

Updating patient records and documenting recent treatments and procedures.

Scheduling follow-up appointments and providing telephonic reminders.

Communicating with medical insurance providers to determine if patients are required to make co-payments.

Verifying methods of payment and collecting payments as needed.

Performing general office duties, such as answering telephones, photocopying, filing, and faxing

Gaudenzia Winner’s Women & Children Program January 2021-2022

Childcare Specialist

Responsibility will be to supervise, nurture, and care for children residing within the program while their mothers are engaged in various stages of treatment.

The Certified Childcare Specialist will attend to the basic needs for children of all ages and encourage their positive growth and development.

Gaudenzia New Image Women & Children Program

Gaudenzia DRC March 2018 – March 2019

House Manager

Ensure clients adhere to program rules; monitor client’s activities and log program events

Act as a liaison between clinical and administrative staff

Conduct fire drills, building inspections, urinalysis, and check vitals

Monitor medications and report medical concerns

Project Home Ruth William House July 2021-Present

Receptionist

Answer phones and direct incoming calls to appropriate parties

Record program events in facility log book

Monitor security system and report unusual activities

Project Home James Widener Ray Homes August 2019-Present

Receptionist

Answer phones and direct incoming calls to appropriate parties

Record program events in facility log book

Monitor security system and report unusual activities

CAS Home Health Care

Office Assistant June 2020-August 2020

Assisted human resources department with maintaining consumer files

Provided clerical services such as reception and light office work

Open, sorted and distributed incoming messages and correspondences

Taylor Middle School June 2008-June2016

Administrative Assistant

Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool

Assisted school president, executive staff and office manager with assigned tasks

Served as executive assistant to the management team including handled phone system

Functioned as primary liaison to customers and ensured a consistently positive customer experience

Murphy Law Firm June2007-Auguest2012

Office Manager

Human Resources

Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.

Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.

Coordinated all office functions and supervised a team of four administrative professionals.

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