* ******** ***

Winnipeg, MB R*P *X*

Phone: 204-***-****

Email: ads088@r.postjobfree.com

PROFESSIONAL OVERVIEW

A self-motivated, experienced leader with a wide range of professional experiences, who is eager to learn. Well-versed, committed individual, over 11 years of experience working in an array of retail positions. Able to perform and learn new tasks quickly and with ease. Shows initiative, performs all tasks with integrity, and maintains the strictest of confidentiality in all areas. Highly organized, and willing to take charge whenever the opportunity arises. Recognized as a conscientious and hardworking team member, who is driven to excel and surpass expectations.

QUALIFICATIONS & EDUCATION KEY SKILLS

Ajax High School

High School Diploma

1989

Clean background checks:

Adult Abuse Registry

Child Abuse Registry

Criminal Record Registry

PROFESSIONAL EXPERIENCE

Wal-Mart Supercenter May 2016 – Present

Claims Office

Reported to Store Manager:

Maintained up-to-date returns and Vendor Return Requests

Ensured Vendor Return Request Forms were completed for all claims over 45 days old

Monitored multiple databases to keep track of all company inventory

Worked with courier companies and drivers in returning products back to supplies or other destinations

Picked up UPS, Purolator and ATS parcels

Finalized claims to ship, finalized faxed claims to ship, proves and ship vendor returns

Called vendors for returning authorization number to finalize claims

Processed customer returns, returned them to Wal-Mart Return Center

Printed Vendor returns

Did MTR to other Wal-Mart locations

Processed all merchandise into the system

Processed stolen merchandise and recalled products

Scanned all damaged merchandise

Handled and shipped damaged products to manufacturer

Ordered replacement parts for damaged merchandise

Thoroughly inspected all merchandise

Adhered to company policies and standard operating procedures

Followed safe lifting techniques when working with heavy merchandise

Hazardous Waste Compliance

Completed out-of-store repair paperwork

Wal-Mart October 2012 – May 2016

Accounting Office

Reported to: Store Manager

Prepared pre-set loan and change amounts to ensure CSM’s and management will have adequate access to cash

Prepared all deposits, used teller mate to weigh and enter currency into the computer

Reconciled accounts, cheque runs, generations of payments and resolved account issues with vendors

Finalized business day, completed deposits, and prepared deposits for pickup within time required for armored car service

Ordered and maintained correct denominations of currency and change daily from bank

Replenished ATMs and self-checkouts cash balances

Maintained file management and record keeping system

Distributed and collected cash bags and financial documents

Processed deposits and reviewed and submitted financial reports

Processed Cash Fund Transfers

Completed TRM procedures

Completed bank deposits

Processed and identified long/shorts in the registers and office

Ensured strict confidentiality and privacy of financial records as they relate to the organization and its customers

Wal-Mart Supercenter May 2007 – October 2012

Customer Service Manager

Reported to Duty Manager:

Responsible for processing forms, orders, application, and requests made by customers

Efficiently responded to customer complaints and questions in timely manner

Maintained a balanced cash drawer and handled requests for money orders

Handled issues of return, exchange, and refund

Handled all requests made for money orders

Adhered to safety procedures in ensuring the security and safety of customers

Addressed challenges per company policies

Provided excellent customer service

Returned displaced merchandise

Extended work history available on request

REFERENCES

Vanessa Mohammed – Account Office, Wal-Mart Supercenter

T: 204-***-****

Raman Brar – Accounting Office, Wal-Mart Supercenter

T: 204-***-****

Jaswinder Bajwa

Proven leadership skills, able to take charge

Comfortable supervising small or large groups

Excellent English language skills

Strong mathematical abilities

Knowledge of Accounts Receivable and Payable

Knowledge of financial management practices

Strong problem-solving abilities

Proficient in Microsoft Office Suite and accounting systems

Valid Class 5 driver's license and own vehicle

Contact this candidate