Customer Service Medical Assistant
Resume:
JENNIFER ROBERTS
****************@*****.***
Career Objective: To obtain a position that will utilize my training and experiences with customer service and clerical work.
SKILLS
Excellent customer service skills / Very compassionate
Dependable, hardworking, always willing to take on challenges to excel
Comfortable with using multiple computer programs (Microsoft programs)
Scanning, faxing, billing
Multitasking
EXPERIENCE
AUGUST 2020- APRIL 2021
RECEPTIONIST
BAKERSFILED DERMATOLOGY AND SKIN CANCER MEDICAL GROUP
My responsibilities included answering multiple phone lines while providing excellent customer service. Scheduling new and existing patients to accommodate multiple physicians. Faxing and filing paperwork properly. Expediting any task in a quick manner given by management or a physician.
JANUARY 2015 – JANUARY 2018
RECEPTIONIST
Pediatritian Dr. mia lagunda
My responsibilities included answering multiple phone lines, providing excellent customer service, verifying insurance eligibility, preparing and faxing medical records, ordering office supplies, scheduling patience, assisting back office medical staff and doctor when needed, and maintaining cleanliness in the waiting room.
AUGUST 2008 – MARCH 2014
MEDICAL ASSISTAINT / RECEPTIONIST
rheumatologist Dr. Jim Kim
My responsibilities included administering injections, patient work up prior to being seen by physician, verifying insurance eligibility, submitting authorizations, faxing, scanning and filing documents, relaying physician instructions to patients, checking patience in and out, answering multiple phone lines, assisting with insurance and patient billing, and maintaining cleanliness of the office.
JUNE 2006 – OCTOBER 2008
ASSISTAINT MANAGER
PIER 1 IMPORTS
My responsibilities included customer service and ensuring all customers’ needs were met, ordering merchandise and supplies, receiving and processing shipments, preparing and dropping bank deposits, training new associates, scheduling, maintaining cleanliness of the store, and delegating tasks to associates.
AUGUST 2004 – JUNE 2006
FRONTEND SUPERVISOR
ROSS DRESS FOR LESS
My responsibilities included customer service and loss prevention, preparing bank deposits and preparing the cash registers for the day, receiving and processing shipments, training new associates, cleaning and recovery for the store, employee scheduling, and delegating tasks to associates.
AUGUST 2001 – AUGUST 2006
CUSTOMERSERVICE CASHIER
LINENS N THINGS
My responsibilities included ringing up customer merchandise, assisting customers with their shopping needs, processing truck shipments, and recovery at end of day.
EDUCATION
HIGH SCHOOL GRADUATE, centennial high school
MEDICAL ASSISTANT, kaplan college
Graduated with a 4.2 GPA
REFRENCES AVAILABLE ON REQUEST
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