Customer Service Data Entry
Resume:
Alichabeth Leyva
Experienced Housekeeping, Medication Technician and Caregiver
Indio, CA 92201
*******************@*****.***
Seeking an Entry Level position bringing forth the following: Exceptional experience working with the medical, retail, customer service, cashiering, inventory and merchandising. Interfacing well with others at all levels. Hardworking, caring with excellent interpersonal communication and customer service. Delivering caregiving support skills: MS Word, data entry, and Internet skills. Work Experience
EVS Housekeeping
Agua Caliente Casinos - Cathedral City, CA
May 2022 to Present
• Perform detailed cleaning entire casino and restrooms.
• Perform general floor care as needed (i.e. strip, wax, sweeps, mops, vacuums floors, cleans carpets).
• Removes litter from parking lots and nearby areas (Casino property.
• Equipment maintenance on a daily basis must check all equipment before starting and ending shift.
• Asssists in moving general storage items, furniture, equipment and any other items / supplied as needed.
• Assists in other Housekeeping areas as needed.
• Provide excellent guest service to both guest and internal clients.
• Must adhere to all Tribal Ordinance, Regulations, and the ACCES and SRC System of Internal Controls, and Standard Operating Procedures.
Caregiver/Medication Technician
Bayshire Senior Living - Rancho Mirage, CA
October 2021 to January 2022
Provide assistance or reminders with activities of daily living, including grooming, oral hygiene, bath/ shower.
Inventory and pass medications to residents Lift and/or transfer residents as needed.Make resident rounds every two hours as required in residents’ service plans or as circumstances dictate. Record and report changes in resident’s condition to the supervisor including but not limited to changes in resident’s ability to perform activities of daily living, skin changes, bruising, etc.Use approved charting criteria and procedures to record pertinent information in resident charts. Immediately report all incidents or accident involving residents to the Resident Care Director/Supervisor and record all necessary information on the Resident Incident and Accident Reporting Form. Medication Technician/Caregiver
Windsor Court Assisted Living & Memory care - Palm Springs, CA October 2019 to October 2021
Passing all medications as ordered by the physician, maintains accurate documentation in the MAR at all times, communicates with the nurse or physician concerning all medications and health issues, communicates with the Clinical Director for all behavioral concerns, performs minor first aide, performs accu-checks and administering insulin
Housekeeper
Wyndham Vacation Ownership - The Plaza - Palm Springs, CA November 2017 to October 2019
Ensure a high standard of personal appearance, ensure cleanliness and orderliness is maintained in all assigned areas, complete understanding and maintaining the policies in relation to health, hygiene and safety. Duties include responding to any changes in the housekeeping function, such as cleaning, making/ changing beds, daily dusting, polishing, laundry services, washing, drying, & folding linens. Brand Ambassador
Premier Inc. - Palm Desert, CA
August 2017 to November 2017
Strong ability to approach new perspective clients, Initiate conversations, Generating revenue with skilled sales techniques, Working with a sales team, meeting daily goals, objectives and quotas. Ability to travel& contribute to various locations/territories building brand awareness and growth. Cashier/Sales Associate
Papaya Clothing - Calexico, CA
November 2013 to June 2016
Cashiering duties handling money, exceptional customer service, sales, and upkeep of department. My duties also include merchandising and inventory of multiple departments varying Customer Service Desk, Fitting Rooms, and Stock Room.
Education
High school diploma in General Studies
Indio High School - Indio, CA
September 2001 to June 2005
Skills
• Laundry
• Residential Cleaning (2 years)
• Cleaning Experience
• Time Management
• Senior Care
• Buffing
• Custodial Experience
• Retail Sales
• Memory Care
• Caregiving (2 years)
• Patient Care
• Dementia Care
• Medication Administration
• Commercial Cleaning
• Assisted living
• Home Care
• Food Preparation
• Customer service
• Meal Preparation
• Environmental Services
• Hospice Care
• Guest Services
Languages
• Spanish - Fluent
Certifications and Licenses
Certified Medication Technician
Certified Medication Aide
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