Data Entry Delaware City
Resume:
TEHREEM
FATIMA
********@*****.***
Bronx, New York 10462
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
PROFESSIONAL SUMMARY
Sigal Developments - Receptionist
Islamabad • 02/2022 - 02/2022
Keyfood Marketplace - Cashier
The Bronx, NY • 06/2021 - 11/2021
WORK HISTORY
Confirmed appointments, communicated with clients and updated client records.
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• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
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Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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• Corresponded with clients through email, telephone or postal mail. Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
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Scheduled and confirmed appointments and meetings for senior management team.
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Maintained confidentiality of information regarding clients and company.
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Coordinated catering and set up conference rooms for corporate and client meetings.
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Helped customers complete purchases, locate items and join reward programs.
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SKILLS
• Multi-Line Telephone Systems
• Customer and Client Relations
• Customer/Client relations
• Travel planning
• Documentation and reporting
• Office administration
• Administrative support
• Bookkeeping
• Mail handling
• Sorting and labeling
• Organization skills
• Scheduling
• Time management
• Office management
• Business administration
Verbal and written
communication
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Capital University of Science And
Technology
Islamabad • 12/2019
EDUCATION
Master Of Business
Administration: Finance
Punjab University
LAHORE • 09/2017
Bachelor Of Commerce: Commerce
National Textile Institute
Islamabad
Associate Of Fine Arts: Textile And
Arts
CERTIFICATIONS
Certified business sales officer,
jubliee life insurance - trainning
session takaful officer certificate
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CITI Bank USA - Office Clerk
Delaware City, DE • 11/2020 - 03/2021
+ Edit or add your own
Jubliee Life Insurance - Sales Business Development Officer Islamabad • 08/2019 - 03/2020
Addressed customer needs and made product recommendations to increase sales.
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• Tallied cash drawer at beginning and end of each work shift.
• Stocked, tagged and displayed merchandise as required. Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
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Worked closely with shift manager to solve problems and handle customer concerns.
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Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
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• Worked flexible schedule and extra shifts to meet business needs.
• Checked personal identifications during alcohol and tobacco sales. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
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Processed customer refunds and exchanges according to established guidelines.
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Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
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Provided clerical support, addressing routine and special requirements.
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Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
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Checked documentation for accuracy and validity on updated systems.
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Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
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• Handled incoming business and client requests for information. Assisted team members with administrative requirements by expertly using diverse office software.
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Provided clerical support to company employees by copying, faxing and filing documents.
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Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
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Drafted professional memos, letters and marketing copy to support business objectives and growth.
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Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
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Delivered campaigns to solidify new client opportunities and generate new business.
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Completed and submitted monthly and yearly reports to support executive decision making.
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Built relationships with colleagues to facilitate teamwork, cooperation and success.
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Kept meticulous client notes and updated account information in company databases.
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Generated new business with marketing initiatives and strategic plans.
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Negotiated and closed long-term agreements with new clients in assigned territory.
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Performed client research and identified opportunities for account growth, account penetration and market expansion.
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Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
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Delivered recommendations to long-term accounts to promote brand awareness to key audience.
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Developed and executed sales presentations as well as both internal and external product training workshops.
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Built relationships with customers and community to establish long-term business growth.
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Facilitated business by implementing practical networking techniques.
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Prepared and implemented strategic growth plans for territory based on company goals and expectations.
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Maintained up-to-date knowledge of competitor products and pricing in market served.
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Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
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Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
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Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
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• Implemented systems and procedures to increase sales. Achieved sales goals and service targets by cultivating and securing new customer relationships.
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Demonstrated products to show potential customers benefits and advantages and encourage purchases.
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Collaborated with upper management to implement continuous improvements and exceed team goals.
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Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
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