Michelle Allocco

**** *** *** ****** ** Palm Bay, Florida

631-***-**** ads04u@r.postjobfree.com

Dental Office coordinator with 21 years of experience in organizing and coordinating administrative duties and delivering a distinctive patient care.

Recently relocated from New York to Florida seeking a position in a friendly and compassionate office or remote setting.

Carleton Ave Family Dental Central Islip, New York

Office coordinator 2001- 2021

•Direct support of all physicians in managing operations of office daily.

•Answered and manage incoming and outgoing calls while recording accurate messages.

•Oversee daily office activities, and handle all patient’s appointment, cancelations, and last-minute adjustments.

•Managed office supplies, vendors, and maintenance of all office equipment.

•Discussed patients financial responsibility after verifying their benefits.

•Receive and process medical records.

•Organize forms, made photocopies, file records and prepare correspondence and reports.

•Update medical and general information in patients charts and create new charts.

•Confidently managed the overall operation medical office services and patient care, including financial management, quality assurance, patients care, safety risk management, teammate satisfaction and facility maintenance.

•Obtain prior authorizations for patient’s procedures and medications if required.

•Developed and implemented office policies and procedures.

Skills

•Knowledge of Legal & Medical terminology, statues, regulations and codes

•In-dept claims knowledge

•Staffing management

•Sound decision making

•Patient oriented

•Order medical and office supplies

•Arranging emergency maintenance services as needed

•Provide informative and follow up calls with patients

•Ensure compliance with current healthcare regulations, medical laws and high ethical standards

•Maintain medical and staff records

•Excellent organizational and time-management skills

•Ability to multi-task and perform well in stressful situations

References available upon request.

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