Customer Service Collage

Resume For Customer Service Communications

TISHEA CHRISTOPHER

WICHITA FALLS TX,76301

********@*****.***

Phone# 1-940-***-****

OFFICE SKILLS

·2 YEARS experience with all aspects of office work

·Keyboard 50wpm

·Experienced with Microsoft office including Word an Exel

·Skilled at resolving Customers Complaints under pressure in a polite calm manner.

·Experienced in communication with clients face- to- face or over phone vary politley.

CUSTOMER SERVICE SKILLS

·5 YEARS Experience working with customers in fast-paced enviroment.

·Ability to address customers needs rapidly

·Attended 60-90 customer calls dailey

WORK HISTORY

Magical Soft Tech Corp. Solem Organ.

2015-2018

Job Duties Included

·Produce weekly reports for management

·maintain records of all customers interactions transcations

·manage service, product an billing inquiries an complaints

Vericom Telicommunications Company, Newark New Jersey

2018-2022

Job Duties Included

·open new customers account

·complete an process contracts

·manage service, product an billing inquiries and complaints

·conduct customer satifaction surveys am follow up

EDUCATION

GED-HIGH SCHOOL DIPLOMA SOME COLLAGE CREDITS

DIPLOMA IN CUSTOMER RELATIONSHIP MANAGMENT 2014

CRM SOFTWARE-SIEBEL AN SAP

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