Customer Service Janitorial

CARLOS

KAMBER

**** ******* ** 773-***-**** ****************@*****.***

Skills Summary

Electrical skills

Customer Service

Communication

Education

Glen-brook South High School August,1986 — June,1990 Lincoln Land College January,1991 — April,1991

Experience

S & C Electric

Power Switch Assembler / January,2006 — November,2007

• Assembled electrical and support systems in a safe manner in accordance with established operating procedures and practices

• Determined methods and sequences of operations in performing assembly task such as wiring, component installation, and stuffing

• Document discrepancies in provided documentation to improve assembly and installation processes

• Performed housekeeping and clean up duties up completion of tasks Pivot Point International

Janitorial/Maintenance / February,2003 — February,2006

• Maintained 9 story beauty school including all offices and building perimeter

• Notified management of occurring deficiencies or needs for repairs

• Helped develop cleaning checklists for the company which elevated consistency of custodial activities throughout the school

• Ensured accurate inventory and timely restocking of janitorial closet Allen J. Coleman

Sewer Maintenance/ January,1998 — January, 2003

2

• Inspecting and attending to assigned areas in a timely manner ensuring speedy resolutions to major problems

• Handled heavy machinery while acquiring all the safety fundamentals

• Restored equipment such as cutting, punching, rolling steel to create flat rods for sewer maintenance

• Repaired main sewer lines, laterals, pumping stations and mobile equipment PSI Telemarking

Customer Service/Telemarking / January,1994 — December,1996

• Provided information about product features and prices along with presenting products benefits using company scripts

• Persuade customers by cold calling and demonstrating how merchandise/services meets their needs

• Record customers personal information accurately in a computer system while keeping records of calls and sales

• Handled complaints and doubts from customers safeguarding the companies reputation

Hyatt House Hotel

Convention Services Manager / January,1988 — March,1991

• Maintained relationships with existing companies, detailing rooming lists, billing set up and Banquet Event Order preparations

• Know relevant policies such as menus and pricing, food handling, cancellations, service charges, guarantees, payment, etc

• Ensured proper services to customers during the sales, detailing, on-site, billing and re- booking phases

• Comply with Four Hyatt standards for sales and marketing, while working professionally with co-workers and planning committee

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