Warehouse Manager Customer Service

Vito Macias

************@*****.***

Tel: 714-***-****

PROFESSIONAL SUMMARY:

Demonstrable understanding of data quality risks and ability to carry out necessary quality checks to validate results obtained. Adaptable, able to interact and build strong relationships with people from a diverse range of backgrounds. Ability to manage several projects simultaneously, delivering high quality of work while under significant deadline pressure. Strong understanding the importance of research methods, and the ability to work with and understand, complex datasets. Ability to plan/schedule/communicate/manage time sensitive deliverables. High energy self- starter with a strong record of achievement and solid analytical skills who has an entrepreneurial hands-on approach to work. Highly organized with the ability to prioritize workload. Excellent bi-lingual (English & Spanish) oral and written communication skills combined with superior analytical ability are essential. Strong leadership, coupled with excellent verbal, written, and interpersonal communications skills, and presentation skills. TECHNICAL SUMMARY:

• Advanced ability with Microsoft Office including Word, Excel, PowerPoint and Access.

• SAP, Oracle, PeopleSoft, Workday system and reporting experience

• Excellent Preventive Maintenance and Troubleshooting Skills

• Dynamic customer service professional with experience in both call-center and retail settings EDUCATION:

John Wesley Barber and Cosmetology College, Long Beach, CA Barber License

Somerset High School, Bellflower, CA

High School Diploma

EXPERIENCE:

Royal Cuts Barbershop January 2009-Present

Owner

• Determine retail goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

• Monitor the shop's professional affairs to ensure that all services efficiently and effectively provide projected outcomes and goals while staying within budgetary limits.

• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

• Plan shop layouts and design displays.

• Oversee activities related to making products or providing services. Central Enterprise January 2018-December 2020

Warehouse Manager

• Develop, execute, and maintain effective and efficient methods of theatrical asset management, storage, and handling.

• Provide and execute solutions for ongoing warehouse facility maintenance, organization, and improvements.

• Manage daily duties/assignments and ongoing development of warehouse staff.

• Develop and manage use of new asset tracking database system, regularly ensuring accuracy of inventory database versus stored assets.

• Provide scheduling support and resource allocation for warehouse staff.

• Perform regular quality checks of stored assets for maintenance assurance purposes.

• Directly ensure and maintain safe work environment throughout warehouse facility. Vito Macias

************@*****.***

Tel: 714-***-****

Jarrow Industries Inc January 2005-January 2010

Compounder Manager

• Provides quality assurance process and responsibility for functional area to ensure work performed by employees meets company standards for quality.

• Assists in development and conduction of training seminars to further develop staff throughout the year.

• Coordinates and distributes workloads proactively and accordingly within the department to ensure priority work is completed.

• Assists in the development, training and adherence to all Pentec Policies and Procedures in compliance with USP 797 and cGMP expectations.

• Assists Director of Production Operations or Supervisor with annual performance evaluations for compounding technicians.

• Provides training to newly hired employees or current employees to establish a consistent knowledge base amongst employees.

• Performs other duties and special projects as assigned.

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