ANGIE

HAWKINS

adrzwy@r.postjobfree.com

813-***-****

Plant City, FL 33566

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help my team achieve company goals.

Highly efficient customer service representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. PROFESSIONAL SUMMARY

Dickeys BBQ - Crew Member

Land O' Lakes, FL • 03/2022 - Current

Breaking Barriers - Personal Support Aide

St. Petersburg, FL • 12/2020 - 07/2022

Chris Lapi Moving Supplies - Office Professional

Tampa, FL • 03/2018 - 12/2020

WORK HISTORY

Provided excellent customer service by greeting customers and meeting quality expectations.

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• Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary.

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• Worked front counter, drive-thru and other areas. Worked well with teammates and accepted coaching from management team.

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Prepared products following restaurant, health, and safety standards and procedures.

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Prepared and cooked food orders for customers by noting customizations and portion sizes.

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Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

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Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.

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• Kept accurate records of patients' care, condition and progress. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

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Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

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Interacted with customers by phone, email or in-person to provide information.

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Delivered clerical support by handling range of routine and special requirements.

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Processed invoices and expenses using QuickBooks to facilitate on-time payment.

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• Handled client correspondence and tracked records to foster office SKILLS

• Customer Service

• Teamwork and Collaboration

• Positive Company Representation

• Microsoft Office

• Quickbooks

• Fast learner

Armwood High School

Seffner, FL • 05/1995

General Studies

EDUCATION

Williams Middle School - Administrative Assistant

Tampa, FL • 12/2002 - 07/2010

efficiency.

Informed and supported business leaders through consistent communication and administrative support duties.

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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

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Executed record filing system to improve document organization and management.

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• Scheduled office meetings and client appointments for staff teams. Generated reports and typed letters in Word and prepared PowerPoint presentations.

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Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

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