Customer Service Representative
Resume:
ANGIE
HAWKINS
*****.*********@*****.***
Plant City, FL 33566
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help my team achieve company goals.
Highly efficient customer service representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. PROFESSIONAL SUMMARY
Dickeys BBQ - Crew Member
Land O' Lakes, FL • 03/2022 - Current
Breaking Barriers - Personal Support Aide
St. Petersburg, FL • 12/2020 - 07/2022
Chris Lapi Moving Supplies - Office Professional
Tampa, FL • 03/2018 - 12/2020
WORK HISTORY
Provided excellent customer service by greeting customers and meeting quality expectations.
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• Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary.
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• Worked front counter, drive-thru and other areas. Worked well with teammates and accepted coaching from management team.
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Prepared products following restaurant, health, and safety standards and procedures.
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Prepared and cooked food orders for customers by noting customizations and portion sizes.
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Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
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Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
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• Kept accurate records of patients' care, condition and progress. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
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Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
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Interacted with customers by phone, email or in-person to provide information.
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Delivered clerical support by handling range of routine and special requirements.
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Processed invoices and expenses using QuickBooks to facilitate on-time payment.
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• Handled client correspondence and tracked records to foster office SKILLS
• Customer Service
• Teamwork and Collaboration
• Positive Company Representation
• Microsoft Office
• Quickbooks
• Fast learner
Armwood High School
Seffner, FL • 05/1995
General Studies
EDUCATION
Williams Middle School - Administrative Assistant
Tampa, FL • 12/2002 - 07/2010
efficiency.
Informed and supported business leaders through consistent communication and administrative support duties.
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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
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Executed record filing system to improve document organization and management.
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• Scheduled office meetings and client appointments for staff teams. Generated reports and typed letters in Word and prepared PowerPoint presentations.
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Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
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