MARVILLA GARCIA

Bronx, NY 347-***-**** / 646-***-**** adrzua@r.postjobfree.com

EDUCATION

Monroe College, Bronx NY Aug 2016

Bachelor in Business Administration, and Health Services Administration

WORK EXPERIENCE

Westhab Inc., Yonkers, NY Nov. 2021 – March 2022

Administrative Assistant Office Support

Assisted property managers with housing rental procedures.

Prepared and created files for prospective tenants.

Maintained accuracy of required documents.

Assisted with interviewing prospect tenants, and lease signing.

Performed administrative assisting office support.

River Spring Home Health Agency, New York, NY Mar. 2020 – Jul. 2021

Data Entry - Administrative Staff

Constant interaction with medical providers to ensure plan of cares orders are signed by physician.

Complied with monthly deadlines reports

Maintained and kept patient’s information confidential, in compliance with HIPPA

Answered incoming telephone call

Azor Home Health Care Agency - New Rochelle, NY

Case Coordinator Dec. 2019 –Mar.2020

Provided HHA care services and coordinate placement of aids services to clients/patients.

Constant interaction with vendors to deliver HHA care services.

Conducted daily HHA attendance report.

Answered incoming telephone calls.

Saint Francis Hospital - New York, NY Oct. 2019 –Nov. 2019

Medical Secretary Office Assistant, Orthopedic Surgeon Clinic Office.

Performed clerical/administrative office duties.

Answered all incoming telephone calls.

Registered patients’ information into system and scheduled appointments for doctor visits.

Obtained pre-ops authorizations from Insurance carriers, pre-op clearances from pcps.

Responded to medical records releases requests from patients and law offices.

Processed, scanned and maintained record keeping of all medical documents into system.

Adhered to strict HIPAA guidelines at all times according to company policy

Development Property Management - Westchester, NY Apr. 2019 – Aug.-2019

Intake Customer Service, Management Dept.

Provided customer service to residents with maintenance issues.

Generated work orders to the proper unit for compliance and resident’s satisfaction.

Responded to emergencies in a timely manner.

Responsible to order new appliances as approved for residents.

Performed clerical duties and filing.

Legal Service of the Hudson Valley, - White Plains, NY Nov. 2018 – Mar. 2019

Intake Administrative Paralegal Support, Foreclosure Department

Provided customer service and answered inquiries to homeowners facing foreclosures mortgage related legal issues.

Prepared and created correspondence of assignment letter, closed case letter, status of case letter, Transferred Letters, and requirement of documents letter.

Conducted pre-screens for eligibility and completed full intakes interviews for legal aid service over the telephone and or in person.

Extracted legal documents through e-courts and NYSCF to create and prepare complete client’s folders file for attorney’s review and evaluation for services.

Replied to retrieved messages and returned/forwarded messages.

In constant use of facsimile, e-mails, telephones, scan documents through server.

Filed court paper in court on behalf of the client’s case when needed.

Also provided referrals to possible clients to non-legal housing counseling agencies services to homeowner in the financial aspect of need.

Transportation Services Center – Bronx, NY Nov. 2017

Administrative Office Support, Billing Department

Processed high volume of data entry regarding claims through MASA (Medical Answering Services Administration) system.

Performed clerical duties including billing for transportation services rendered to patients/clients, telephones inquiries.

Maintain consistent contact with insurance companies and brokers for claims inquiries and related claims payments from government insurance such Medicaid.

Columbia Presbyterian Hospital, New York, NY 2013-2017

Administrative Support, Emergency Medicine Administration Dept. Jun. 2017 – Jul. 2017

Provided clerical and administrative office support and assistance to the Emergency Department Administrative Team.

Daily duties included photocopying, sending facsimiles, filing and sorting documents, alphabetizing documents and collating papers, laminating and printing.

Answered incoming telephone calls, assisted with ushering in staff and visitors, maintained supply inventory, and other general clerical duties.

Data Entry Clerk, Environmental Services Department May 2017 – Jul. 2017

Performed data entry of hospital terminal daily logs.

Created monthly reports, scanned terminal logs onto the shared drive for EVS, and file high volume paperwork.

Assist staff by performing other general clerical duties as requested.

Data Processor, Central Sterile Processing Department Nov. 2016 – Jan. 2017

Generated, created, and designed flowcharts, and telecommunication spreadsheets.

Interpreted information and developed into flowcharts to monitor and review high volume of customer’s phone calls, and continue improving the delivery of excellent customer service.

Utilized pivot tables, formulas and templates to accurately interpret information transferred into flowcharts.

Medical Secretary, Workforce Health & Safety Department Sept. 2013 – Nov. 2013

Worked and assisted closely in flu shot vaccination process for hospital staff, in compliance with NY State Health Department.

Ensured all supplies were available and staff was identified if flu shot was outstanding.

Entered completed vaccination information using internal software program and managed confidential employee files.

SKILLS

MS Word, Excel, PowerPoint, Eagle Hospital Billing System, Yardi, QuickBooks. NextGen Healthcare Information System software application.

Health Program Administration, Human Resources, HealthCare Finance, Ethical & Legal Issues in HealthCare.

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