Customer Service Patient Services
Resume:
FELICIA YARBOUGH
**********@*****.***
SUMMARY OF QUALIFICATIONS:
Microsoft Office: Excel, Word, Lotus, 10 Key calculator, 65 WPM
Proficient in payroll, accounting, and financial procedures
Background includes Supervisory experience
Excellent customer service skills.
WORK EXPERIENCE
KAISER PERMANENTE
PATIENT SERVICES REPRESENTATIVE 2018-PRESENT
Schedule patient appointments and make reminder calls.
Obtain patient address, contact details, insurance information and medical
History.
Greet and direct patients to examination rooms.
Verify patient’s insurance coverage and collect co-payments
Maintain patient data up-to-date patient information at every visit
ATLANTA JOB CORPS CENTER
PAYROLL LEAD and ACCOUNTING CLERK 2001- 12/2015
Reviewed and approved weekly payroll for some 500 hourly salaried employees and students.
Updated human resource and payroll associated data including: new hires, termination, leave of absence, as well as wage and salary changes.
Processed wage garnishments and child support orders.
Issued and updated manual checks.
Completed year-end amendments ensuring employee leave and time records and W-2’s were correct.
Balanced accounts receivable and petty cash transactions and maintained daily accountability for large sums of money 500.000.00 -750,000 every two weeks.
Reconciled monthly P-card transactions.
POTOMAC JOB CORPS CENTER 1993 - 2001
RECORDS CLERK & PAYROLL
Created and maintained student records using MS Word and Excel.
Managed statistical reports for student expenses.
Coordinated and supervised campus activities.
Reviewed payroll for hourly and salaried employees.
Administered financial accounts and automated reports.
Responsible for the timely payment of accounts.
Calculated and prepared general ledger entries.
EDUCATION/TRAINING
Georgetown School for Science & Arts 1986
West Virginia State College 1974
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