Customer Service Managing Member

KATHERINE A. SABATINA **** WHISTLEWOOD LANE WESTERVILLE, OH 43081 614-***-**** *******@***.***

OBJECTIVE

Secure a Field Sales position that can lead to increased responsibility in commercial or industrial markets – where I can use my strong business skills and passion for sales as a top-ranked Sales Professional adept at building a strong bond with each prospect and customer -- from lead generation to close and beyond -- through consultative, solution-based approaches.

EXPERIENCE

June 2018 – September 2021 Franklin County, Ohio Probate Court

Position: Deputy Clerk

-Document Retention Department – audited, quality control, created Estate, Guarianship E-filing daily case folders and closed old case files.

-Marriage Department – processed applicants for marriage licenses, handled and deposited money, processed web based orders, certified marriage licenses, created single status letters, exemplified (long form) documents, handled mailed twice daily, processed mail orders, scanned and link checked all documents, filed Marriage License Returns, customer service, stamped certified marriage abstracts, researched all marriage licenses from early 1920’s to present, utilized microfilm machine, unlocked, locked the department, responsible for placing and removing bank bags in vault, utilized translation companies.

-Name Change Department – customer service, processed name change applicants, reviewed all applications accuracy, responsible for delivering paperwork to docketing department.

-Scanning and Quality Control – responsible for scanning and link checking all court documents, searched for errors, quality control, on all documents.

2009 - Present, Member Group Consultants Agency Inc.

Managing Member

Telemarketing, Prospecting & Setting Appointments

Marketing, Sales & Presentations

Order Entry, Customer Service, Responsible for all Financials

State of Ohio - Department of Insurance Life and Annuity License, Group Health Insurance - Certified Long Term Care Agent

March 2007 – September 2009 Central Business Group

Account Executive

Government Vertical Market Representative

Sold 134% over sales quota

Forecasted over 4 million dollars in pipeline

9/10/09 was top sales representative in company for gross margins (43%)

Escrow account was full

October 2006 – February 2007 SLF Insurance, Inc.

Sales Training Executive

Attended training sessions & seminars in the health & life insurance industry.

November 1991 – June 2005 Jeter Systems Corporation

Account Executive

Top Sales Producer in history of company (George Worthington Award 1997 ($2,500,000) 1998 ($1,900,000); “Received use of a BMW Z-3 Roadster for 1997/1998, presented at a company function in Marco Island, Florida”

10% Club 2004 (exceeded sales quota by 10%)

Designed/Implemented state-wide filing system for Department of Rehabilitation and Corrections

Implemented Bank One and JP Morgan Chase mortgage vaults. Designed various file folders and a file cabinet currently marketed in company brochure

Managed Statewide conversion for thirty-one Ohio Department of Rehabilitation and Corrections medical records departments, from top tab straight numeric to end tab terminal digit filing system

Conducted design layout and implemented training to sold accounts

October 1989 – November 1991 Honeywell, Inc

Commercial Buildings Group/Sales Acct Mgmt

Service Sales Representative

Developed, surveyed and closed new and existing service/retrofit accounts in Northeast Ohio

Maintained service accounts for HVAC maintenance, energy retrofit and energy management products

Initiated new maintenance and retrofit programs for municipalities in area 1990-1991

Supported and trained branch for lighting retrofit projects

October 1986 – October 1989 Energy Conservation Lighting, Inc.

Sales Representative

Represented 3M Silverlux, Light-O-Matic Motion Detectors, VL Lamps, Triad Electronic Ballasts and other energy saving products.

Sold to large end users, government installations and distributors

Contacted all levels of management

Developed $3,000,000 of potential business, and closed orders for over $500,000 in first year

Top Sales Producer in sales force of ten

1985 - 1986 Jarman Shoes

Store Manager

1982 – 1985 Merry Go Round/Davy Jones Locker

Store Manager

EDUCATION

1982 University of Akron

Associate Degree – Marketing and Sales

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