Jacquetta Shepherd

*** ****** ***** *******, ******, KY, 41701, US • 606-***-**** • adrzq3@r.postjobfree.com Dedicated clerical team member seeking additional work experience in the Medical industry. Efficient Office Clerk who is dedicated to day-to-day streamlining in order to achieve long-term success. Incoming records, file transfers, and destruction orders can all be handled. Clerical and records management experience, I am friendly, respectful, and team-oriented. MS Office

Administrative support

Team collaboration

Organization

First Aid/CPR

Scheduling

Sorting and labeling

Customer service

Criminal Justice - Associate of Science - 2022

American InterContinental University (Online) - Houston, TX Medical Assisting - Associate of Science - 2020

Hazard Community & Technical College: Hazard Campus - Hazard, KY Office Clerk - December, 2021 to June, 2022

ARH Hazard Clinic - Hazard, KY

Provided excellent clerical support by entering data, managing documents, responding to emails, and overseeing the operation of office equipment.

Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance. Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members. Communicated with clients, distributed mail, and scanned documents as part of my administrative duties. Provided expert clerical support by handling a wide range of routine and special requests efficiently. Retrieved and faxed Medical Records when requested. Medical Assistant Extern - October, 2020 to Present Quantum Healthcare - Hazard, KY

Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate. Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate. Gathered histories, vitals, and current complaints through patient interviews. Gathered and documented medical data from patients, such as blood pressure and weight. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Directed patients to exam rooms, answered questions, and helped doctors prepare for exams. Electrocardiogram Technician (Certificate)

Medical Administrative Assistant (Certificate)

Medical Office Insurance Billing and Coding (Certificate) PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

CERTIFICATIONS